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Member since March 24, 2016
With over 15 years of experience in the call center industry. Have handled customer support, technical support, remote desktop support, email support, chat support and other BPO and RPO (Recruitment) processes. Looking for a stable and reliable project to work on. Have ample experience working with leading multi-national companies like Bank of America, BDO India LLP, Sutherland, and others in managerial roles. Have good experience in article writing, content writing, data entry, and being a virtual assistant. Exceptional typing skills and have good command over the language English. Flexible to work in any shift timings and a long term project with the ideal pay would be something I wish to do as a freelancer. Self-motivated, disciplined, a keen eye for detail, and a quick learner are my stand out qualities. Can meet deadlines without much hassle. Ability to adapt to different roles, responsibilities and can do justice to the expectation of the employer. Quality is my top priority.
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BBA2000 - 2003 (3 years)
MBA2005 - 2008 (3 years)
N.I.C.E. Certification for Customer Service (2008)N.I.C.E
Certification is based on a course taken on Customer Service and Telephone Etiquette.