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Highly motivated, personable, Administrative Professional with over 10 years experience. Recognized for enhancing productivity through exemplary client services, and sales support. Efficient with organizational management, problem-solving, and analytical skills. Experience diagnosing, troubleshooting and resolving issues with hardware maintenance, installations and upgrades. Works well independently, or in a group setting providing all facets of computer help desk support. In-depth knowledge and understanding of numerous software packages and operating systems.