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Flag of China Shanghai, China
Member since June 28, 2016
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Story short - Why you should hire me: 1. I started when I was 21, opening my hospitality project in China with 4 pax per class. And now working with Europe & Asia largest companies, Le Cordon Bleu, Virgin Air, DBS, etc. delivering excellent customer service. I have an experience in planning, managing, execution and monitoring of vast and complex marketing campaigns for them. 2. We run coral reef rehabilitation in Cambodia - it takes 2-3 hours per week.. Thats why I looking for a remote job. 3. I work hard and learn quickly. 4. I speak fluent English, Russiand and Chinese. 5. What if this is the best way to get your work done and I’m the coolest freelancer you’ve ever met? :) Have a wonderful day!
$20 USD/hr
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Customer Service

Jan 2017 - Nov 2017 (10 months)

- Manage customer cases through case management and customer database applications; - Handle hotel cases which included issuance, amendment, relocation, and complain cases;

Operations and Marketing Manager

May 2014 - Jul 2016 (2 years)

-Menu planning and recipe development; -Nutrition Consultations; -Event and Wellness workshop organization; -Culinary Consultations; -Executed coupon reports, email reports, email broadcast campaigns, media advertisements, promotions, and social media; -Developed and designed advertising material; -Managed customer service and implemented surveys for customer satisfaction;


Jan 2012 - Nov 2016 (4 years)

-Plan, direct, or coordinate operations in 4 culinary studios; -Maintain smooth flow of events; -Manage staff, preparing work schedules and assigning specific duties; -Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes;


Bachelor of Commerce (B.Com.), (Management and Marketing)

2014 - 2017 (3 years)


Oxford Foundation Scholarship (2015)

Oxford Foundation

Oxford Foundation Scholarship

Menu Planning and Development (2016)

IPA Academy


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