With more than 7 years of experience in the IT industry, I’ve had the opportunity to support, maintain and work with various technologies including desktop, hardware, software and system support all with increasing levels of responsibilities. I’m a highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. I consider myself an adaptable and efficient team player with excellent communication skills at all levels.
An accomplished postgraduate with an MCP in Windows 7&8 Desktop support, degree in Information Technology and a firm understanding of IT Service Management gained through years of experience, study and application of ITIL Foundation with a view of advancing to the Intermediate level in the near future.