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cairo, egypt
It's currently 9:46 AM here
Joined January 5, 2014
1 Recommendation
Amr E.
@amrelgbaly
1.6
1.6
100%
100%
cairo, egypt
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate
Linux System Engineer
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Experience
SR . System Administrator
May 2010 - Present
Key Contributions:
• Managing tens of Linux web hosting servers, hosting thousands of websites
• Systems and services monitoring to ensure availability and perform necessary maintenance to support availability.
• Provide technical support via tickets, phone and e-mail.
• Provisioning new servers, monitoring, troubleshooting and other daily routines.
• Perform MYSQL database administration and clustering.
• Responsible for research and development for web hosting service to help achieving high quality
Technical Support Manager
Jan 2009 - May 2010 (1 year, 4 months)
Key Contributions:
• Motivate a team of Technical Support through performance coaching ,
• career planning - resolve employee issues and act as the employee advocate when dealing with HR
• improve productivity by highlighting deficiencies and recommending change in tools , training , process
• reporting and employee engagement
• follow up with unsatisfied customers to ensue issues are resolved and the customers are satisfied
System Administrator
Mar 2008 - Jan 2009 (10 months, 1 day)
Technical Responsibilities :-
• Managing tens of Linux web hosting servers, hosting thousands of websites
• Systems and services monitoring to ensure availability and perform necessary maintenance to support availability.
• Provide technical support via tickets, phone and e-mail.
• Provisioning new servers, monitoring, troubleshooting and other daily routines.
• Perform MYSQL database administration and clustering.
• Responsible for research and development for web hosting service to help achieving hi
Qualifications
L1: cPanel Base Certification: Sales
Cpanel
2014
https://university.cpanel.net/c-summary.php?code=ceem-964906
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Log in to discuss any details over chat.
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