Andrew B.

* 16 years’ experience enhancing software documentation, websites, and applications * Able to quickly develop effective documentation *Experienced writing minimalist, topic-based documentation using MadCap Flare * Creating complete and meaningful documents that people actually use * Passionate product usability and plain language advocate * Able to effectively manage multiple projects simultaneously * Superior information analysis, interviewing, communication, organizational, and product-testing skills * Past President of the Toronto chapter of the Society for Technical Communication: STC Toronto