Pania L. Profile

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$11 USD / hour

limerick,

ireland

$11 USD / hour

It's currently 5:20 AM here

Joined May 26, 2015

0 Recommendations

Pania L.

@PaniaLee

0.0

(0 reviews)

0.0

$11 USD / hour

limerick,

ireland

$11 USD / hour

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Repeat Hire Rate

Multilingual supporter/translater

I have 10 years of experience in customer- and technical support. Supported FB sites, text and phone support. I support several languages: English, Danish, Norwegian and Swedish. I have 4 years of experience in working independently as a translator and supporter. I have a Masters in Business and a degree from Cambridge University and I enjoy learning and developing my skills.

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Experience

Online freelancer

Jan 2012 - May 2015 (3 years, 4 months)

Sykes

Jun 2007 - Feb 2015 (7 years, 8 months)

Sony Vaio: Technical and pre-/post-sales support for laptops, desktops and tablets. I was responsible for the Danish line, assisting other Scandinavian and the UK line. On each account I have received top marks in, productivity, quality (all transnational monitoring, logging, escalations, CSAT and client feedback), application of knowledge and skills, teamwork, flexibility and initiative. I also trained and monitored newcomers. Samsung Fridge repair support: Identify the issue, book repairs and

Independent Contractor

Jan 2001 - Jan 2015 (14 years)

I was acting, modeling, scouting for talent and translating on set. The job also included interviews and public appearances. I actively sought new opportunities on a constant basis.