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@PaniaLee
Flag of Ireland Limerick, Ireland
Member since May 26, 2015
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PaniaLee

Online Offline
I have 10 years of experience in customer- and technical support. Supported FB sites, text and phone support. I support several languages: English, Danish, Norwegian and Swedish. I have 4 years of experience in working independently as a translator and supporter. I have a Masters in Business and a degree from Cambridge University and I enjoy learning and developing my skills.
$11 USD/hr
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0.0
  • N/AJobs Completed
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Portfolio

Recent Reviews

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Experience

Translator, online supporter and sales manager.

Jan 2012 - May 2015 (3 years)

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Multilingual Technical Administrator

Jun 2007 - Feb 2015 (7 years)

Sony Vaio: Technical and pre-/post-sales support for laptops, desktops and tablets. I was responsible for the Danish line, assisting other Scandinavian and the UK line. On each account I have received top marks in, productivity, quality (all transnational monitoring, logging, escalations, CSAT and client feedback), application of knowledge and skills, teamwork, flexibility and initiative. I also trained and monitored newcomers. Samsung Fridge repair support: Identify the issue, book repairs and

Translator on movie sets

Jan 2001 - Jan 2015 (14 years)

I was acting, modeling, scouting for talent and translating on set. The job also included interviews and public appearances. I actively sought new opportunities on a constant basis.

Education

Bachelors, Arts & Education

1993 - 1996 (3 years)

MBUS

2016 - 2017 (1 year)

Qualifications

ECDL (2013)

Fetac 5

The European Computer Driving Licence (ECDL) is a Europe-wide qualification in computer skills, Fetac 5, Limerick Ireland

Training Needs Identification and Design (2014)

Fetac 6

Training Needs Identification and Design, (Train The Trainer), 6N3325, Fetac6, Limerick Ireland

Manual & Computerized Payroll (2013)

Fetac 5

Manual & Computerized Payroll, Fetac 5 , Merit, Limerick, Ireland

Manual & Computerized Bookkeeping (2012)

Fetac 5

Manual & Computerized Bookkeeping, Fetac 5 , Merit, Limerick, Ireland

Training Delivery & Evaluation (2014)

Fetac 6

Training Delivery & Evaluation, (Train The Trainer), 6N3326, Fetac6, Limerick Ireland

Keyboard Skills for Computers (2007)

Limerick Senior College

Keyboard Skills for Computers, Limerick, Ireland

Leadership and Communication (2006)

Toastmasters International

2009 Advanced Leader Bronze, Toastmasters International, Limerick, Ireland 2009 Advanced Communicator Bronze, Toastmasters International, Limerick, Ireland 2009 Secretary of Limerick Club. 2008 Test speaker for District 71 (IRE & UK) in the Evaluation contest. 2008 Advanced Competent Communicator, Toastmasters International, Limerick, Ireland 2007 Top 5 in Thailand’s International competition Humorist speaker 2007 Competent Communicator, Toastmasters International, BKK, Thailand

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