Janevska M.

I have 4 months experience in a Call center where I was giving customer services for the needs of one Spanish company. I am very good at Data Entry, Web Research and transcription and throughout the years of my experience as a Customer Service Agent and Sales Representative I have managed to gain skills that are very close to my personality and for which I think are essential for quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness and persuasiveness. I am looking forward to complete my new tasks as a freelancer.