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$4 USD / hour
Flag of PHILIPPINES
makati city, philippines
$4 USD / hour
It's currently 4:58 PM here
Joined July 13, 2017
0 Recommendations

Ariel V.

@Kulot2013

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$4 USD / hour
Flag of PHILIPPINES
makati city, philippines
$4 USD / hour
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Customer Service and Data Administration Expert

I have 5+ years experience in handling incoming calls, chats and email and providing information regarding company’s products, maintaining relevant record logs and answering customer queries. I am fully equipped with call center telephony skills and expertise. I can follow and implement standard operating procedures. I also have experience in home-based operation like Virtual assistance, Data Entry and research. Key skills: 1. Demonstrated skills in MS Word, MS Excel, Power point, exceptional proficiency with CRM software 2. Excellent interpersonal skills and leadership qualities. 3. Full command on written/verbal English

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Experience

Customer Service Officer

Financial Times Electronic Publishing
Nov 2014 - Present
Sales Ability/Persuasiveness – Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients. Attention to detail – Able to pay attention to details and to verify the correctness or errors in procedure Customer Service – Works with clients and customers to provide information and assistance and knows available products and services.

Virtual Assistant and Data Entry Associate

GoLance
Sep 2016 - Feb 2017 (5 months, 1 day)
Research leads for the client- Real Estate Data entry and typing Doing outbound call

Customer Service Representative

360training.com
Jan 2014 - Nov 2014 (10 months, 1 day)
To assists in answering calls, inquiries and complaints in accordance with company’s standard operating procedures and in a professional manner Assist in updating staff and supplier database Any other tasks that may be assigned from time to time

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Certifications

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