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@Carolmike
Flag of Philippines Davao City, Philippines
Member since August 19, 2019
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Carolmike

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Passion, Dedication, Commitment My Upwork profile link: [login to view URL]~014c86bef8256909af My LinkedIn profile: [login to view URL] My [login to view URL] profile: [login to view URL] I graduated with a Bachelors's degree in Marine Engineering. It's far away from the path I took, but the values I imbibed and instilled by my Alma mater foster great impact in my career in the BPO industry as I am living with a high sense of regard to commitment coupled with diligence and dedication. My 3 yrs of work experience includes customer service, sales, and technical support and I've handling accounts from the US like Comcast, AT&T, T-mobile, I believe that great customer service is not limited to resolving a client's concern but moreover the ability to bridge the gap between the consumers and the company. Aside from my 3yrs BPO experience. I have experience with in/outbound calling, and being VA in E-commerce industry.
$4 USD/hr
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Experience

Team of Experts

Aug 2018 - Jul 2019 (11 months)

T-mobile Team of Expert. We handle Sale, Retention, Escalations, General Knowledge for Post paid wireless services for T-mobile USA

Billing And Sales Representative

Jan 2017 - Jul 2018 (1 year)

Billing and sales for AT&T U-verse services.

Technical Support

Apr 2016 - Jan 2017 (9 months)

Technical Support for COMCAST USA.

Education

Bachelors degree in Marine Engineering.

2013 - 2016 (3 years)

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