Dear Hiring Team,
I'm Goled Raabi, a Microsoft 365 Certified Modern Desktop Administrator with 3+ years of IT support and administration experience. My skills align with your project requirements.
At TietoEvry, I handled diagnosing, troubleshooting, and resolving hardware and software issues. I'm proficient with Windows 10, MS Office, Edge, Chrome, Skype, Adobe, and familiar with installing and maintaining IT devices, including video conferencing systems. I'm experienced in using ticketing systems, managing open issues, and providing prompt feedback to team leads.
I'm fluent in English, willing to learn German if required, and a capable team player ready to solve complex problems.
Looking forward to the opportunity to contribute to your project. Please let me know if there are any specific questions or details to address.
Best,
Goled Raabi