Hello,
We have currently migrated to a hosted PABX (VoIP) solution for out phones and we would like to configure the handsets, our provider has given us a default profile to load into the phone but this does not quite achieve our ideal configuration.
Issue 1 - We have two inbound phone numbers, when either of the numbers are called only line 1 on Cisco SPA504G handsets ring. We would like to configure the handsets so that the inbound phone numbers are mapped to specific lines as indicated on the handsets e.g. phone number 1 calls through on line 1 and phone number 2 calls in on line 4.
Issue 2 - Is related to issue 1, we can only call out on one of the phone numbers, each handset indicated four lines yet when any of them are selected they all call out on the same phone number.
Our provider is Simtex (Perth, Australia) they have said the configuration of the handsets is our responsibility.
I have all the details to login the handsets and the providers web management portal.
I am a Cisco expert with an experience up to 12 years as a senior network engineer in an enterprise level campus as a full-time senior network engineer, and in afternoon as a part-time Cisco instructor, which make from me have both the knowledge and experience to help you ,moreover I have a master degree in communication and electronics engineering so if you need a help then you may drop me a message, thanks
Hello, I am cisco engineer with 5 years experience. I have strong practise with cisco voip technologies and would like to work on this task.
I am available 24/7.
For more information you can visit my profile or we can talk in any way you wish.
Thank you