Virtual Assistant for our office in the United States - live:dennisgerstner23

Closed Posted 4 years ago Paid on delivery
Closed

Hello, I am just seeking someone who can work remotely as a full-time position.

What are your tasks?

- Processes incoming service orders, inquiries and/or requests regarding products and/or services. Provide the quotation to our sales team for non-warranty service and spare parts.

- Receive customer complains, record in QPS and transfer to responsible people for corrective and preventive actions.

- Coordinate internal service process together with manufacturing, R&D, logistic and commercial colleagues and lead the decision process

- Summary the service results and make proposal about how to improve the service to the management, R&D and manufacturing (lessons learned)

- Cooperates with clients and sales representatives to clarify orders and issues.

- Continuous improvements take place under the lean principles within own responsibility. Well understand and strictly follow up the requirements of national laws and SEDL QMS documents so as to ensure the quality of product, service and process qualified and continuously improved.

- Strictly comply with and implement the responsibility and obligation in signed <SEDL EHS Commitment Letter>. Ensure to comply with national, local EHS laws and regulations, Siemens and SEDL EHS

Virtual Assistant Research Writing Customer Support Customer Service Project Management

Project ID: #20795609

About the project

9 proposals Remote project Active 4 years ago

9 freelancers are bidding on average $11/hour for this job

jkaranm

Hi, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer More

$10 USD / hour
(46 Reviews)
7.9
funnyhoney

PMP certified IT project manager, MBA in marketing, business consultant, market researcher,writer in the field of business plans, presentations, SEO, social media, Adwords project management, presentations, marketing a More

$16 USD / hour
(61 Reviews)
6.8
okechukwu1

Hello! I would like to be considered for the position of your Virtual Assistant. I have over 3 years of Customer Support and Project Management experience. As a Project Manager, most of the work I did encapsulates some More

$15 USD / hour
(8 Reviews)
5.3
Lupita01

I am Able to do any remote cursomer service , i am Abel to follow all the process from client contacto to manufacturing and re_send the product and confirm the client satisfaction. Plase consider me , as someten with More

$11 USD / hour
(0 Reviews)
0.0
claudine4cohen

I am currently working as a customer service agent and I would be an asset to your company, because I have a passion for customer service. I also have experience as a Receptionist and Administrator.

$8 USD / hour
(0 Reviews)
0.0
PatoKyttz

Me encantaría trabajar

$12 USD / hour
(0 Reviews)
0.0
Louisinkumsah

I live in the UAE but remotely head Customer service operations in Africa and some middle eastern countries. I believe I can get your tasks accomplished successfully on a fully engaged consultancy basis. I am at your s More

$14 USD / hour
(0 Reviews)
0.0
ahmedelbarrag

I am extremely detail oriented and have a professional experience in project management, operations coordination, customer service, and professional correspondence. I am able to complete your project with the highest l More

$8 USD / hour
(0 Reviews)
0.0