TECH SUPPORT FOR IPTV AND SATELLITE TV NEEDED

Closed Posted 6 years ago Paid on delivery
Closed

Technical Support Representative

The Technical Support Representative will be knowledgeable and professional in resolving customer issues and ensuring that customer service is always the top priority.

RESPONSIBILITIES:

Answering telephones and being the customers (both Residential & Commercial) first point of contact

Handling technical issues for both Residential & Commercial customers: i.e. VoIP, Internet and IPTV

Assist Customer Experience Representatives with technical support as needed

Advanced UNIX Server Administration

DNS Server Administration

Site visits to customer and/or POP locations

Troubleshooting hardware problems

Setting up Internet connections

VoIP deployment and set up for new customers

Working with the Network, Voice and Systems Administration team for escalated issues

Customer Support Order Processing Phone Support Technical Support Virtual Assistant

Project ID: #14788249

About the project

16 proposals Remote project Active 6 years ago

16 freelancers are bidding on average $73/hour for this job

bcodeheadquarter

Hello, I am writing you to express my interest in this project, I have 4 year experience in working in IPTV. I worked as a Technical Support level 1,2 and 3, Monitoring Technician and lately as a NOC. I am pretty s More

$14 CAD / hour
(3 Reviews)
3.9
amansaluja77

A proposal has not yet been provided

$8 CAD / hour
(2 Reviews)
1.3
emmygaleno2000

A proposal has not yet been provided

$8 CAD / hour
(0 Reviews)
0.0
kose2joab

Hello, I would like to be your technical support representative. I'm a Network Engineer and System Admin, and I would like to work for you!

$15 CAD / hour
(0 Reviews)
0.0
gerardomedel

Hello, We are a bilingual (Spanish - English) call center in Mexico. We have up to 10 seats to work and our telephone agents are highly trained for any campaign. We are a very nice solution for your project. Let's More

$11 CAD / hour
(0 Reviews)
0.0
abhashupadhyay

Hello There, I have more than 6 years of experience in Technical support and have worked closely with Canada customers. Please feel free to reach out to me to discuss this further. Regards, Abhash

$8 CAD / hour
(0 Reviews)
0.0
august02ps

I have total 5-6 years of experience in customer and technical support and have also worked with voip and remote support software's , and can proficiently handle the customers over the chat and phone ,currently work More

$12 CAD / hour
(0 Reviews)
0.0
HelloASMWorld

Hi Dear, I write in response to you are seeking a Data Entry Clerk for your company. As a highly competent Data Entry Clerk, I would bring a friendly attitude, flexible schedule, and fast-paced typing abilities to thi More

$12 CAD / hour
(0 Reviews)
0.0
vw1485208vw

helo ¿i have experience in iptv services, and networks , i can help you to admind or suport yous services

$14 CAD / hour
(0 Reviews)
0.0
jerryjamisolamin

Hi there, I've been a customer service representative, technical support and an email support in various companies for more than 5 years that made me become an expert in customer service. I'm also experienced to wor More

$12 CAD / hour
(0 Reviews)
0.0
srivigneshmech

A proposal has not yet been provided

$11 CAD / hour
(0 Reviews)
0.0
ravitej280693

A proposal has not yet been provided

$10 CAD / hour
(0 Reviews)
0.0
robe02tm

A proposal has not yet been provided

$1000 CAD / hour
(0 Reviews)
0.0