I need a virtual assistant

Hi guys, I need help with a weird problem with credential evaluation service. I'm applying for graduate studies in US universities, but I'm an international applicant and I need to make a credential evaluation of my diploma. The problem is that the Agency (Educational Perspectives), where I sent my papers, does not respond my letters and they also did not make a report, thought all the deadlines have passed. I called them twice and they could not explain me precisely what was the problem. They are situated in Chicago, and I live in Moscow in different time zone and with two children I just do not have time to call them and ask what happens. So I need you, who will call them and find out what the problem is. I will forward you my correspondence with them. I do not know how much time it takes and how many calls you will have to make...Maybe two, maybe five, maybe one will be enough...This is urgent and I hope to solve the problem today or tomorrow.