I am writing in response to your project seeking a phone support agent. As highly competent support agent, I would bring resourceful, flexible, and hardworking attitude to this role
In my current position, I served as a front liner of customer support and technical support, provided assistance to basic internet connectivity issues, diagnose and provided possible solutions to issues concerning to customer’s technical problems, escalated to higher level of support and other support groups if deemed necessary, and answer inquiries about products and services offered by the account.
Thank you for taking the time to consider this application and I look forward to hearing from you in the near future.
Yours sincerely