customer support

RM2475-4950 MYR

Closed

Posted

over 6 years ago

RM2475-4950 MYR

Paid on delivery

You will be making outgoing calls as well as answering inbound call to/from our new and existing clients and assisting them with their basic questions as you welcome them to the company. Call volume is high and each call lasts about 5 minutes, must be very comfortable talking to many people in the course of the day and taking notes in English. You will also manage our Affiliate members and be the point of contact for our Chosen Affilaites. Must have the following: * 1 year of customer service experience (via phone, call center, etc.) * Clear and understandable native English speaking phone voice an absolute must * Organizational Skills * Positive attitude * Team player * Must be able to start asap and be open for a variety of different shifts, individuals who can work USA nights, late nights and weekends are needed. KnowleDge of ZENDESK or any other Customer Support systems is an added advantage MUST BE BASED ONLY IN ANY PART OF USA AND WORK USA SHIFT HOURS - DAY OR NIGHT SHIFTS Requirements: Needs a computer Needs high speed internet Headphones Skype *No Agencies* Only Independent Individual's will be considered. Language Skills: Working hours: from 1:00am to 12:00pm in America/New_York timezone You will be asked to answer the following questions when submitting a proposal: What past project or job have you had that is most like this one and why? Which of the required job skills do you feel you are strongest at? Why do you think you are a good fit for this particular project? Please include a voice recording. Are you now based in any part of the USA- this role requires you to be based out of USA only

Project ID: 15845340

About the project

16 proposals

Remote project

Active 6 yrs ago

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16 freelancers are bidding on average RM3,999 MYR for this job

@Xpertjobs

Hello, I have thoroughly read your project description and I am competent to deliver your job, at an affordable rate we will both agree on. chat me lets discuss. Relevant Skills and Experience I am a data entry expert and virtual assistant with a professional experience of over 5 years. I possess credible knowledge on IT apps and market research. Proposed Milestones RM1500 MYR - first payment RM1500 MYR - Second Payment have any other information to give me?

RM3,000 MYR in 1 day

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@Stlnyc29510

I'm a hard worker that won't stop at nothing until my work is done. I love writing sovling problem. my computer skill is great. I had plenty of office Job and, know what it takes to have the job done by deadline. I love talking on the phone and helping client's find a solution.

RM4,125 MYR in 20 days

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@adrianmunang

I have experience in customer service and keep good rapport with clients or customers. Build up trust and maintaining the company's good image. Experience using EBS application, ticketing management tool. I also have experience as a content moderator where I manage contents posted in Facebook pages and also experienced with shopify and also mailchip. I'm good communicating through email and by phone. Very driven by goals, and my enthusiasm helps motivate and inspire. I'm comfortable to work in a team.

RM4,944 MYR in 7 days

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@Raokaransingh

I have a calling experience of more then eleven years and called customer's from UK,US and Australia. i worked for US process around 6 years and calling to customers genreate revenue for clients. Relevant Skills and Experience Working with banking, insurance, Lead generation and appointment setting and different kind of process . Please text me before placing order so that we can talk further about this project. Proposed Milestones RM4125 MYR - will work on time will talk about this project if you think i am suaitable candidate.

RM4,125 MYR in 20 days

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@jcarlosaclolo

I am an experienced Customer Service Representative for 2 years dealing with clients of a top International e-commerce site Relevant Skills and Experience BPO call center Customer Service Email Support Chat Support Proposed Milestones RM4125 MYR - flexible working hours

RM4,125 MYR in 20 days

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@FriendlyNicole

I have experience working in a call center taking a high volume of calls. I am extremely positive, organized and professional. Relevant Skills and Experience I worked at Communications For Research, which is a data research call center located in Missouri, United States. I took a high volume of calls and had to type up the customers responses. Proposed Milestones RM1000 MYR - Answering Inbound calls RM1000 MYR - Assisting Clients/Responding to questions. RM1000 MYR - Manage Affiliates RM1125 MYR - Making Outgoing Calls I have a voice recording clip located in my portfolio on my profile here on Freelancer. I am also able to type 75+ WPM and am familiar with most office programs.

RM4,125 MYR in 20 days

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@nicoleayalaglam0

A proposal has not yet been provided

RM3,333 MYR in 35 days

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@Rickyjm

I am fluent speaking English and experience handling customers request. The time outlined is convenient also. Relevant Skills and Experience I am currently pursuing a degree online and had spent my early days working and satisfying customers needs which requires understanding and patience. Stay tuned, I'm still working on this proposal.

RM4,125 MYR in 20 days

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@ritp

+5 year experience in customer care field. Very hard working with goal achiever with in the given time line. Relevant Skills and Experience +5 year experience in customer care field. Very hard working with goal achiever with in the given time line. Coummication skill n soft skills are up to the Mark.

RM4,125 MYR in 20 days

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@banjanin011

Dear all, I have been working as a costumer care representative for the most of my life. Mostly for US companies and that was for 5 and then years in the 2nd company. First one was a 300+ employee company so I very well know how interesting but also stressful can this job be and I am prepared for doing it. I learn quickly, I am a MENSA member as well. I have finished a customer care project a week ago that lasted for 6 months so I need a new part time job. I am available 07am-1pm CET and whole weekends. I can do my best in this job and I open for an interview. Thank you, Vladimir.

RM4,125 MYR in 20 days

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@BrandonBeemanN

Hi, I have some experience with voice over and I am interested in this opportunity. Please check out my profile for a sample. Hope to work with you in the future.

RM4,125 MYR in 20 days

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@ijakes7

My long-term experiences in the Customer service, Talent Acquisition Specialist and Sales Marketing have taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I am an excellent individual, I value the job that I have and that I want to help the company all through out. Here are some of my achievements that you maybe interested with. • I bring with me more than 6 years in the Customer Service Industry with knowledge of some of the customer management key functional tools i.e, CRM system, MPS data entry, Saleforce and Zendesk. • I've also worked back in 2012 as a project based Telesales Marketing from a Marketing company. It's an Outsourcing services for international clients. We perform outbound calls and selling company's medical related products. • Last year, I joined a recruitment firm based in Malaysia, this role is kind of new to me, I worked remotely as a freelance Talent Acquisition Specialist (Project based). Kindly refer to my resume or LinkedIn profile for more details. • Currently, I'm an Account Executive from one of the leading car rental (Fleet Management) based in the Philippines. My key responsibilities includes, acquiring and maintaining the company's existing clients as well as achieving sales target, qualifies new accounts, working closely with Sales team to achieve departmental goals.

RM4,125 MYR in 20 days