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Cold Caller / Appointment Setter (Philippines only)

We are a small established business in the financial services sector, providing credit management solutions, and require one full time person to conduct:

• 100% B2B Cold Calling/telemarketing

• Appointment setting

There is no selling involved – this will be done by us when attending the appointment.

Key to our success is someone who:

• has some knowledge of Western Australia and speaks with an Australian style English accent.

• is very experienced (4+ years) in achieving quality results via cold calling and setting appointments.

Technically, outbound calls will come from a VOIP phone number we supply so that it appears the caller is calling from our local area.

We already have processes that we use in-house that we will adapt. This includes:

1. Providing a screened list of prospects to cold call in an Excel spreadsheet.

2. Providing a screened sub-set of clients to call in an Excel spreadsheet.

3. Providing scripts together with general product information for background knowledge. For cold calling prospects, the script is typically two parts:

a) Initial call – seek permission to send basic information that will be of interest to them.

b) Follow up call – seeks appointment to provide further information and provide a free assessment.

4. Notes can be entered onto the spreadsheet, eg:

a) Not interested; went to voice mail; Wants more info on xxx;

b) First and last name;

c) Email and phone number details (obtain mobile # if possible);

d) Company/business name – is it the same as we have recorded?

e) Address – is it the same as we have recorded?

5. Appointments need to be carefully managed so that appointments for each morning or afternoon are grouped close together geographically. We will supply the address including post code so that the calling agent can use google maps to make sure appointments are located close to each other.

6. We schedule appointments via Zoho and will probably provide access to Zoho Calendar so that the intended appointment can be entered and not result in a double booking.

7. We usually suggest to the Prospect the meeting will run for 20 to 30 min. However, if we successfully engage this will extend – but of course the prospect is less concerned with the duration as they have interest. Therefore, appointments are usually booked every 1.5 hours, allowing for the meeting, meeting overtime and travel to next location. Occasionally, if just a few min away we might make the appointments 1 hour apart. Generally, we’d like to see 12-15 appointments booked over 3-4 days/week for each of the two Area Managers involved. That’s 24-30 appointments/week in total. Occasionally we will set up approx 12 appointments in one day when traveling to a location several hours away.

8. For background info, we use Zoho to measure KPIs, track Deals and measures success (conversion from Prospect to Client, or with existing Clients, upgrades/updates and the sale of additional products).

We require voice samples of agents if you’re a call centre. If you’re an individual, work from home inside sales or virtual sales we will still require a voice sample. We will need to verify Internet (phone) quality. Will consider a bonus for over achievers.

We are looking for a long term relationship. This project represents one week and will be renewed weekly provided KPIs are met or exceeded.

When replying, type AUSSIE ENGLISH in your reply to be considered.

Skills: Telemarketing, Appointment Setting, Call Center

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About the Employer:
( 0 reviews ) Bullsbrook, Australia

Project ID: #29865483

14 freelancers are bidding on average $317 for this job

salesopportunity

AUSSIE ENGLISH Hi there, In response to your job posting details, I would like to send an application for your job requirements. I have 12 years of experience as a phone support, appointment setter and lead generat More

$300 AUD in 7 days
(1 Review)
1.7
riyasingh6083

i have experince in this field. i can handle customer or convience them easily......................

$325 AUD in 7 days
(0 Reviews)
0.0
ridaazhar01

Dear concerns, I've experience in call center and I can meet with your criteria. Although I'm from Pakistan but I can deliver my message in a good manner. I've also experience in MS office suite so I can easily fill More

$278 AUD in 5 days
(0 Reviews)
0.0
girlie03

Hey there! AUSSIE ENGLISH My name is Ma. Girlie Alberto from Philippines. I am a Freelance Project Manager for telemarketing freelancers here in the Philippines. I saw your job posted and I'm very interested to offe More

$278 AUD in 5 days
(0 Reviews)
0.0
naveenkbhardwaj

Hi, Hope you and everyone in your family is fine. This is Naveen. I have 10 year experience in call center industry. I have worked on both inbound and outbound campaigns, B2B and B2C. Country's like UK, US, Australia More

$350 AUD in 7 days
(0 Reviews)
0.0
vasudevmeena77

AUSSIE ENGLISH Hi, Having great experience in Telemarketing, Cold Calling, sales, lead generation. I have generated results for my national and international clients and would like to work for you. My Services: - 24/ More

$325 AUD in 7 days
(0 Reviews)
0.0
Aobien

Hello, I have great interest in working with you. We have highly calibrated office based Sales Agents for $3 per hour that can do Appointment Setting, Sales, Lead Generation, Telemarketing, Virtual assistant, Custome More

$250 AUD in 7 days
(0 Reviews)
0.0
joel32catalbas

Aussie English Hello Good Day, are you looking for a center here in Philippines? i read your proposal and i'm the owner and i can provide what type of service you need,please contact me at my skype here is my ID live: More

$333 AUD in 5 days
(0 Reviews)
0.0
bamz1117

AUSSIE ENGLISH , Really waiting for this since i want to offer my services ive been a cold caller for 9 years and my previous company is in maroochydore queensland ,I've been calling Queensland , Sydney , New South W More

$250 AUD in 5 days
(0 Reviews)
0.0
roajoy06

Hi there! I understand you're looking for a qualified candidate for Telemarketing / Lead Generation. We have a team of skilled agents for your project that you can hire right away. Rate starts from $4 per hour and nego More

$325 AUD in 7 days
(0 Reviews)
0.0
roajoy10

Hi there! I understand you're looking for a qualified candidate for Telemarketing / Lead Generation. We have a team of skilled agents for your project that you can hire right away. Rate starts from $4 per hour and nego More

$325 AUD in 7 days
(0 Reviews)
0.0
Jennasan

Hi, how are you? I am writing to express my keen interest in the Cold Calling / Appointment setting position. I am a passionate call center agent with 3 years of experience. My extensive experience in outbound calling More

$325 AUD in 7 days
(0 Reviews)
0.0
Joyceee01

Hi, I am Joyce Concepcion. I've been in a Call Center industry for over 5 years now. I have an experience when it comes to Appointment setting. Allow me to help you get the job done.

$444 AUD in 7 days
(0 Reviews)
0.0
dainzy0407

AUSSIE ENGLISH I'm interested in your job posting I been doing this type of job for 3 years now, doing cold calling is one of the job that I always do when I was in my previous campaign. Previous Company Zimco Financi More

$325 AUD in 7 days
(0 Reviews)
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