Intelligent Omnichannel Based CTI Contact Centre Integrated Twilio Flex & VtigerCRM

Closed Posted 5 years ago Paid on delivery
Closed Paid on delivery

We need a team to help us with developing our in-house Contact Center &

Lead Management System (CCLMS). We need HA, and redundancy built-in

into the system. The system is being developed to be used with the Twilio

SDK and API, to make & receive calls, generate customers’/opportunities’

histories, and manage leads based on our workflow, workflow based

algorithm, and dispositions. The System will also need to interface with

VTiger 7 (CRM) to push, and fetch data pertaining to incoming or outgoing

calls via the Twilio SDK.

Frameworks, and technologies currently being used and to be used are:

React, Node, JavaScript, RabbitMQ, MariaDB, Python [pypy] (for pubsub

based operations, amongst others), and Phalcon (PHP) for the API that the

front end will be using, and off course: HTML5, CSS3, GIT, Ansible,

Vagrant, etc.

We’re open to discuss changes w.r.t these frameworks, and how the

system should / may operate, keeping in mind the deadline for delivery at

the least of a beta system.

We are looking for:

Preferably a team of developers who can take over the

development, and keep to deadlines. Skillsets should include

the technologies mentioned in the above slide.

Deadline:

We would like the system to be at the least in beta by Feb 1st,

2019.

More information will be provided to selected teams /

freelancer(s), when selected and / or shortlisted.

Key Technology Competencies:

Extensive JavaScript experience with two or more frameworks like React / React Native, Angular, Vue, Electron, Backbone.js, V8 engine, and/or Elm.

Awesome insights into how modern day JavaScript works, JavaScript performance tweaking, testing, and knowledge of shortfalls, and pitfalls with respect to JavaScript.

Some experience with TDD and/or BDD.

Extensive backend development experience with one or more of Ruby, Python, C#, PHP, C++, GO or similar, and a general familiarity with backend frameworks likes Rails, Django, Phalcon, YII, etc.

Fluency in SQL Databases, NoSQL Databases, Cloud Storage APIs, etc.

Fluency in TCP, XML, SIP and other web protocols & patterns.

Experience with building secure web applications, troubleshooting, well scalable applications, etc.

Extensive experience with API architecture design, and knowledge of CURL, REST, SOAP, oAuth2.0, JSONAPI, others.

Extensive experience with AWS and a core understanding of best practices such as EC2, VPC, RDS & credential management (IAM).

Production Experience with one Heroku, Cloud66, Elastic Beanstalk, EC2, Kubernetes or Docker.

CI/CD experience.

Nice to Have Competencies:

eCommerce Experience, ideally with WP, Woocommerce, [login to view URL] & Stripe Connect.

Twilio, Twilio XML, Twilio studio and other SIP based technologies such as Clickatell, SMSAPI, ASTERISK, VICIDIAL...

Open Source Contributions & experience with Semantic Versioning.

Native IDEs, Languages & Low Level experience, Git, Bitrepos, XCode, Android Studio, Swift, Rust, C & C++, Clang & LLVM, Electron, Nan & V8.

Hands on experience Zenhub, Trello or Similar.

Please Read the Attachment!

JavaScript Node.js Python React.js Software Architecture

Project ID: #18442543

About the project

39 proposals Remote project Active 5 years ago

39 freelancers are bidding on average $4812 for this job

kchg

Dear Sir, My name is Heng and I am a full-stack web developer who is specialized in Vue.js. I am applying for your published project offer for remote working senior developer to work on your project. You can check m More

$5000 USD in 30 days
(279 Reviews)
9.5
mingxiao2008

Hello, Dear How are you? I have read your project description and am ready for discussing with you about project for now. I have experienced in developing Javascript, node.js, Python, React.js, Software Architectur More

$3000 USD in 30 days
(128 Reviews)
8.3
codeguru786

Hi, sorry for the late reply, but definitely can develop the Contact Center & Lead Management system. I'll provide you with the highly skilled & dedicated HTML, Angular.js, React.js, PHP, Node.js, JavaScript, MariaDB, More

$7100 USD in 30 days
(125 Reviews)
8.3
logicpowered

We are very interested in this project. We have read your project details and are very much confident in completing all these requirements. Kindly initiate messaging so I can share our portfolio with you for furthe More

$5000 USD in 30 days
(49 Reviews)
8.0
dinhbang19

Dear Sir/Madam, I suggest to use React for front end. The backend will be use Node.js , Laravel (PHP framework) and PostgreSQL database. If the call video is one to one then we can use WebRTC. But, If It is one to m More

$20000 USD in 120 days
(110 Reviews)
7.5
tangramua

Greetings, I`d like to help you with with developing your in-house Contact Center & Lead Management System (CCLMS). I am a professional web developer and a co-owner of a web-development team with 17+ years experien More

$4444 USD in 30 days
(56 Reviews)
7.5
mingah429

Intelligent Omnichannel Based CTI Contact Centre Integrated Twilio Flex & VtigerCRM Hello, I read your description and got what to do. I am looking forward to discussing more for your project. I am ready now, pl More

$4705 USD in 30 days
(4 Reviews)
7.4
sapotacorp

Dear hlassociates. I have experienced with woocommerce. Best regards,

$4092 USD in 30 days
(86 Reviews)
7.1
dkarataev

Hi hlassociates, I find myself eligible for this job since I am having 7 years of extensive experience I am Good at Javascript, node.js, Python, React.js, Software Architecture hlassociates, Please Send a message so t More

$4440 USD in 12 days
(31 Reviews)
7.6
avto35217

Hi,dear. I've just checked all requirements of your project 'Intelligent Omnichannel Based CTI Contact Centre Integrated Twilio Flex & VtigerCRM'. I'm a senior software developer and I'm able to fulfill your project re More

$4444 USD in 23 days
(13 Reviews)
6.5
sunbrek

Hi! My name is Guillermo, I represent Aurora Studio and we would like to help you with your project! If possible, could you tell me more about your requirements and specifications? As well as the features you are look More

$4000 USD in 12 days
(20 Reviews)
6.3
mohanchauhan

hi! I am 12 years experienced senior software engineer and has worked on various similar projects and has understood the basic requirements of your project need to discuss the project in detail kindly mark me a sepa More

$4444 USD in 30 days
(27 Reviews)
6.4
wuyong2020

Hi, Hope you are doing well! I am Full-Stack Web developer with over 7 years experiences. This project is very interesting for me and makes me exciting. I am full-time available and can start work right now. Hope More

$4444 USD in 30 days
(13 Reviews)
6.0
ambientinfotech

Hello, I have read your job details carefully and i can do your work if you will provide me more details of project.I will definitely give you a best solution to your problem. Thanks Ambient Infotech

$3888 USD in 17 days
(51 Reviews)
6.0
BIBINGK

Hi, Expert level VtigerCRM consultant & developer with 8+ years great industry experience in VtigerCRM itself. Please have a look at my profile and check the customer feedback: https://www.freelancer.com/u/BIBINGK More

$3333 USD in 30 days
(17 Reviews)
5.7
donnyforu

Hello, We are an IT company based in India and we are expert in every technology which you have mentioned in the project description . We have a team of 100 developers who are skilled and experienced. We have a outs More

$10000 USD in 60 days
(16 Reviews)
5.6
rabhardwaj

I have been in this field for more than 7 years. i have experience in C#,php,Perl,wordpress,Html,postgress ,Ubuntu,Crontab,Web Services, Rest Api, Zend ,YIi,Mysql. Relevant Skills and Experience so i am right can More

$4444 USD in 30 days
(19 Reviews)
5.6
superbpartner

hello,dear. I have read all your requirements for 'Intelligent Omnichannel Based CTI Contact Centre Integrated Twilio Flex & VtigerCRM' and I fully understood it. I am confident and I am sure that I am able to finish t More

$4444 USD in 23 days
(16 Reviews)
5.2
crystalhitesh

Dear Client, Greetings!! I have read job requirement very carefully, kindly initiate the chat and share project more detail, we will do this job on time with 100% of quality. Skills: Magento/WordPress/JavaScri More

$3100 USD in 25 days
(29 Reviews)
5.1
hiteshkanwar

Hi, I have gone through your project and have found it interesting to work with you. let me know so we can discuss more on it

$4444 USD in 70 days
(9 Reviews)
5.1