"HARD-WORK BEATS TALENT"
My name is Ken, a Staffing Manager of iVoice Outsourcing. I have a few years of experience for HVC industry under JB & Associates, qualifying and setting appointments for interested clients for warranties and extended warranties. I am located in the Philippines but have been doing virtual telemarketing and serving clients globally. I have been successful in handling projects in Australia, US, UK and some parts of Asia turning 15 years now.
From being an agent I got promoted as a SUPERVISOR and became OPERATIONS MANAGER. I've been in the call center industry for about 8 years before I decided to become a freelancer. I've handled different types of project's like Merchant Cash Advance (Cash Flow Investment Partners), Australian and US Real Estate, Solar Energy, AT&T, Vonage (VoIP), Dish Network, US Penny Stocks and UK Forex just to name a few.
My Team provide the following for our client satisfaction.
1. Agent EOD Report -END OF DAY REPORT
2. Weekly Meeting with the Client
3. Agent Weekly Performance Tracker-
4. Lead sheet to track number of appointments or sales
I would be glad to share our strategies and ideas in making this kind of great opportunity a bread and butter for all.
Thank you for your consideration, and I look forward to hearing from you soon!
Regards,
Ken Mancia
Staffing Manager/ Operations Manager
iVoice Outsourcing