Hello,
Thank you for taking the time to view my proposal.
I am a native English speaker from South Carolina. As an INFJ personality type, you'd get a dedicated rep who is organized, punctual, dependable, and a quick learner. I am looking for a long-term position.
By hiring me you get:
- a fast learner (tech savvy)
- Native English Speaker
- 60 WPM
- Excellent research abilities
- Someone who does more with less
- Hard worker who isn't afraid to ask "stupid questions" so that they can deliver better service to customers
- Work well with minimal supervision or with a team
- Available to begin ASAP
-Have experience with CRM, email, and phone support.
Skills/programs:
*Live Agent, Live Chat, Zendesk and FreshDesk
*ReplyManager
*PhraseExpress
*Skype, Hangouts, IMO, Whatsapp
*Google Docs and Dropbox
*Google Translator Toolbox
*Advanced Google Search techniques
*LastPass
*Social Media Customer support
*"Difficult" customer management
*Slack
*TeamUp
*TeamViewer
*Microsoft Office (Word, Excel, PowerPoint, Outlook)
*InDesign and Photoshop
*KDP publishing and eBook creation
*Amazon, Walmart, Big Commerce, Newegg, Software Projects, ClickBank, ResponseCRM, Konnective, and eBay back-end (order lookup, tracking, returns, etc)
*Shipworks and eTracker Plus (shipping lookup)
*eBay international order tracking
*Shopify
*Shipbob and Shipworks
Please contact me for a long-term dedicated customer support professional for your team.
Thank you,
Barbara