With 5 years of experience as Customer Service Representative, I acquired various skills through trainings. I've handled various accounts such as Charter, Sprint, AT&T and Comcast. I've learned the skills of troubleshooting, sales and billing. Aside from that I was pulled out as back office agent wherein we do outbound calls. We verifiy customer's services and process it with daily qouta of 100/day. I also experience doing Real Estate agent, were I was tasked to call out customers and gathers information about the property that could lead for possible leads. I delivered good CSAT return or what we call Customer Service Experience throughout my experience.