Find Jobs
Hire Freelancers

Customer Service

$15-25 USD / hour

Closed
Posted about 5 years ago

$15-25 USD / hour

Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges.
Project ID: 18757618

About the project

16 proposals
Remote project
Active 5 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
16 freelancers are bidding on average $19 USD/hour for this job
User Avatar
Hello, my name is Sophia and I will be available 24/6 and capable of assisting you with the following duties ranging from resolving complaints via phone, email or social media, verifying customer account information via phone, receiving customers and confirming reason for contact, cancelling and upgrading accounts, and assisting with the replacement of orders, refunds and exchanges. I have worked as a customer support representative, during which I was required to attend to clients support tickets via Kayako with various issues ranging from order, refund cancellation etc, all of which I was able to do quickly. I'm very tech savvy and I also have experience using software like Kayako, Trello, Infusionsoft, Clickfunnels, G suite and Microsoft Office Suite. I'm a quick learner and will be open to any training imperative for the smooth running of your business and activities. I'm a hardworking, reliable, focused and trustworthy individual who makes use of time management, pays strict attention to detail, adheres to instructions and stays very organized when carrying out my responsibilities. All of which enables me to multitask easily and adapt quickly to changes. If hired, I'm open to starting immediately and also open to negotiations on the payment rate and working hours, Although I'm open to working overtime if required. Please do not hesitate to contact me if my proposal meets your requirements. Thank for your time.
$16 USD in 40 days
5.0 (1 review)
4.3
4.3
User Avatar
My name is Kemardo Hynes, your humble Customer Service Representative and Telesales agent aiming to be of service to you. I would like the pleasure of discussing this proposal with you. Your needs are important to me and I am confident of being a great asset to your company as I have worked at Humana for a year with their Medical, Benefits, Claims and Dental departments. I was contracted with Keais Records Retrieval, I have also sold affordable health insurance for Versatel Marketing in the USA and vacation packages as a Booking Manager at Best of Hawaii. I have almost 4 years of experience in the call center industry and over 5 years of customer service. This allows me to be able to handle your clients in a patient, professional and gentle manner which I have no doubt will bring success to your already superb company for I am here to be of service and value. Adding value to your company is what is most important to me. I am capable of handling high-pressure and stressful work. I am a team player and will do what is necessary to accomplish the task ahead with professionalism and I assure you that if hired, my expertise will be displayed in the greatest possible way. I am good at building rapport with the customers, I have excellent verbal communication skills and telephone manner along with experience in using a call center dialing system. I look forward to an interview with you so that we can discuss this further. Thank you. Kind Regards Kemardo Hynes
$20 USD in 30 days
5.0 (1 review)
4.5
4.5
User Avatar
Hello, I have read through the project description and I understand clearly you are looking for a customer service professional. I am very fit for this position because I have over 5 years experience and I learn very fast and very reliable. I have excellent communication and time management skill so be rest assured that your project will be well done. I am eager to work and learn from you. Please contact me so we can discuss more and start work immediately. Thank you.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I have got your point. I am interested to do your project. I will provide you the output you desired with reasonable price and quality of work. We can connect and discuss more details. I have 2 years of relevant experience. I am waiting for your Response. Best Regards
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I am equipped with enough customer service experience and I believe I am fit for this job. Please consider me on this project. Best Regards, Jeleane P.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have almost 6 years working experience in BPO / call centre. I have inbound and outbound call experience. I also worked for PayPal (Phone and email support). I can guarantee customer satisfaction and even exceed their expectation. If you need my updated CV/resume for your review, I am very much happy to send it to you.
$27 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I have IT Related Educational Background and ready to work 24/7 for you. I'm Punctual, Motivated, Smart and Loyal. I have UK Customer Service working Experience over Phone and Physically.
$15 USD in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
Welcome We are the leading Internet Marketing & Voice & Non-Voice over 3 Years of experience in SEO, Pay Per Click & Social Media Marketing, Calling(Inbound and Outbound) and Data Processing(Data Entry, Data Conversion and Many other). We believe in delivering distinguishable pure strategies to our clients starting from creating websites to the SERP optimization and raising awareness about their products or services over Internet. Before starting a project whether it is for Social Media or Search Engine Marketing, our first goal is to do an extensive analysis of the Website Landing Page, Local Search Engine Result Page, Keyword Research & Competitor Analysis then accordingly we develop strategies that can work well, hence leads to client's profit. We offer: - Search Engine Marketing | Pay Per Click (Google/Bing Ads) - Social Media Marketing | Facebook/Twitter/LinkedIn/Instagram - YouTube Marketing - Google Shopping Campaign - Display Advertising | Banner Design | Landing Page Optimization - Branding | Awareness - Voice(Inbound & Outbound & Technical Support) - Non-Voice(Data Entry & Data Conversion & Others)
$18 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
i have done this type of work. will give full time to your work and my analytical thinking and good communication skill help me to complete this task
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am an enterprising person, who loves challenges and does not give up easily. Very detailed and self-taught every day, I never stop learning and I have a special gift of people.
$16 USD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I'm very well expert in customer service I have 7 years of experience with mnc company please try to give me a chance to do work for you now I'm doing work for us company as a customer service manager thank you.
$27 USD in 48 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello. I'm esales associate and customer service assistant with more then 4 years experience. I'm confident that I can deliver your tasks in due time and accurate manner. Very good communicator and do my best to be helpful to company customers. Thank you for considering me.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi there! I understand you're looking for a qualified candidate for Customer Service / Support. We do have an existing team of Inbound agents that you can share with other clients if your call / email / chat volume is low. You will have 24/7 customer support and just pay per call, email sent or per chat! We do have different monthly plan subscriptions that you can choose from for as low as $400 per month for 24/7 Customer Support depending on your call, email or chat volume. Let me know your thoughts and I will be happy to answer your queries. Happy Outbounding! All the best, Rheena Ricarte SKYPE : nahlz_713 Phone : 1 877 808 1784 Customer Service Specialist
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I've provided customer support for the past 6 years. I am part of CS Administrative Firm, a team of highly skilled customer service representatives here in the Philippines. We provide exceptional customer service that will help your company increase customer satisfaction and develop customer loyalty. One thing that is very advantageous in working with a team is that someone can takeover my responsibilities should there be any situation where I need to go absent like illness or other emergency. It means that your business will surely have a continuous support unlike working with individual who might be absent at anytime and will leave your business unattended.
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I am interested in this job as I am experienced in tele-sales, customer care and fluent in English. I have my own dialers, feel free to let me know the details. Thanks
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
United States
0.0
0
Member since Feb 18, 2019

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.