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The goal of the project is to document procedures and tasks for a department and then make the documentation available for staff.
One step will be gathering a listing of all procedures and tasks. Another is to categorize them in functional areas or groups.
The following deliverables need to be tracked for each procedure or task: (1) procedure/task steps drafted in technical writing style, (2) flow chart created, (3) procedure/task steps drafted as "complete" instructions, an (4) information loaded to a knowledge base for reference by staff. "Complete" instructions are step by step instructions with screenshots.
A final deliverable will be to create new versions of the documentation that reflect optimized steps. For example, a more efficient, effective, or automated workflow.
I can revise the wording and timelines, so don't worry about whether you are wording information correctly or the timelines are correct. I just need the basic Smart Sheet project set up to then modify.
I would assume that that this draft will take less than two hours, but please provide feedback as necessary.
Successful completion could lead to additional freelancer projects that would be paid either as a fixed price or by the hour depending on the project.
5 freelancers are bidding on average $265 for this job
Hi, This is Faisal Shahzad, Serving Incident Manager In a multinational Telecom company and please to confirm that I am available and fulfill the task as per the requirement.