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Twilio Phone development and integration to zendesk

i need to develop a tool to dial phone calls and answer phone calls and give reporting about the calls answered and dialed while having multiple agents can go online and offline at anytime.

all of this can be in a separate website / platform, but then integrated to zendesk support (only creating tickets for the calls and adding the recorded audio link to the ticket.

1. multiple users can go online and offline

2. login and logout of users

3. user can dial out and receive calls as well.

4. integration should allow multiple phone numbers.

5. prioritization of who will receive the call by user groups.

6. once call received / done a ticket in zendesk to be created with the information about the call

7. reporting dashboard for all things that can be tracked.

these are the minimum requirements and can be changed in time of development.

Your bid is what you will get for these requirements, negotiation after bidding is not accepted.

Please do not offer subscription paid services at all.

Skills: API, Laravel, MySQL, PHP, Zendesk

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About the Employer:
( 0 reviews ) Thailand

Project ID: #17258944

22 freelancers are bidding on average $727 for this job

omsoftware

hello,sir I'm a professional programmer with 10+years of experience. I've already done this kind of project before. If you award me, I'll implement all of your requirements in a short time. Twilio Phone development More

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gopalvora

Hey there , My self Dilip. i have highly experience in website development . Already build many mobile app form scratch . As you want to build Twilio Phone development and integration to zendesk we are able t More

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webqueue

Hi, Yes, it can be developed. But about the calling I need to discuss with you as its unclear to me. Please let me know. OUR RECENTLY DEVELOPED SITE LINKS: [login to view URL] [login to view URL] More

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SevenStarInfo

Hi there! As per your description, I can understand your requirements. You want iPhone/iPad application like WhatsApp but we develop your application very uniquely and we have Experience of more than 7+ years in WordP More

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humrobo

Hi, Hope you doing well, I read your job description and understand your requirements. I am interested in your project. I am perfect fit for this job I am having 6+ year experience in API Development, Laravel, More

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SilentStarMagic

hello,sir. I'm a professional programmer with 6 years of experience. I've already done this kind of project before. If you award me, I'll implement all of your requirements in a short time. Twilio Phone development an More

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sasikumar0537

We are 6+ years experience team of 12 developers in PHP, Codeigniter, Laravel, MySql, JavaScript, JQuery, Bootstrap. Done with 300+ website with client satisfaction. Please, discuss in details :)

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scripts24

@Hello, Greetings Php Expert Technologies Pvt. Ltd. ! Php Expert Technologies is a full service, design and development company offering end to end technology solutions for mobile and web [login to view URL] have proven our More

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isparrowsolution

Hello hiring manager, I read your details and I understand is that you wish to develop tool that dial phone calls and answer phone calls and give reporting about the calls answered and dialed while having multiple a More

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nidhicyber

Hi, I have read your project description and I am so much interested for your project and I can make your work done in quick time and with efficiency as I have very good skills on Twilio and Zendesk. I have very goo More

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ravidubey123

Hello Sir/Ma'am, As you want to develop Call Dial Software, We can definitely develop for you. As we have previously developed Custom CRM tools. We are a team of developers, designers for various technology havin More

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nubeorbsolutions

Dear Hiring Manager, As you mention that you need to develop a tool to dial phone calls and answer phone calls and give reporting about the calls answered and dialed while having multiple agents can go online and o More

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sweetonanu

​​​​​​​​​​Your requirement needs API integration methodology in which I have several years of experience including several APIs such as Expedia, [login to view URL], HotelBeds, Sabre, Bitcoin, Block Chain, Stripe, Paypal, Brai More

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nlrchudamani

Dear Sir, I am a professional laravel developer based out of Hyderabad , India . Kindly consider my bid for your project. Regards, Mani

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eshwarms

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rohit4858

Hello there! Greetings!!! Kindly Consider me! I am professional App developer for both platforms & Hybrid as well having expertise in firebase database integration as well. Have a look at my profile having nice ratin More

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