Fix issue with the Wordpress theme

Closed Posted 6 years ago Paid on delivery
Closed Paid on delivery

You'll be required to fix the issue with Wordpress website and to ensure the site is up and running perfectly again. It might be some issue with the theme, skins and/or plugins.

I'm not sure what exactly has caused the issue, I was just adding images to the post and then site started disfunctioning.

One minute the site was up and another minute it's down showing this: [an error occurred while processing this directive]. I've tried to delete the images (because I thought maybe they are causing the issue) but I could not access word press back end because the site started disfunctioning. I could see back-end but everytime I tried to do something it would show the same error [an error occurred while processing this directive].

I tried get some help with the hosting company Bluehost. But it appears their intervention made things worst. They've been changing things around and the site is not visible at all and I can't access Wordpress back end.

What you need to know about the job:

- the site has been functioning perfectly for the last 2 years, no issues whatsoever.

- the issues started happening yesterday when I was uploading photos

- yesterday I've also tried to update the theme and skins as it was suggested by Bluehost tech support

- the site was visible and functioning after I updated the theme

- the site went completely inaccessible after the Bluehost tech support intervention.

What Bluehost tech support did:

- Played with plugins (disabled and enabled them)

- changed some ajax plugin name (they put x infront of it in the file manager)

- played with the theme and skins (disabled and enabled it; removed and restored it)

Bluehost tech support also said that they were seeing these errors:

- PHP Warning: include_once(): Failed opening '' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/sonailic/public_html/wp-content/themes/thesis/lib/core/wp/[login to view URL] on line 556 and to get rid of this he needs to change the theme.

- PHP Fatal error: Call to undefined function wp_related_posts() in /home/sonailic/public_html/wp-content/thesis/boxes/openbox/[login to view URL](38) : eval()'d code on line 1

When I try to access the site I see this: Warning: Illegal string offset 'class' in /home/sonailic/public_html/wp-content/themes/thesis/lib/core/[login to view URL] on line 73

Your job will be:

- to identify what's causing all these issues and resolve the issue

- fix whatever code Bluehost tech support damaged

- have the website up and running again in the same condition as it was before Bluehost tech support intervention (with all plugins functioning and the theme running smoothly).

PHP Web Hosting Website Design Website Management WordPress

Project ID: #14122141

About the project

90 proposals Remote project Active 6 years ago

90 freelancers are bidding on average $169 for this job

Yknox

Hello I'm interesting your project very well I'm a Good PHP, WP, Java, Math, Algorithm expert. I m quite well experienced in these jobs. Let's go ahead with me I want to service for you continously. Thanks

$160 AUD in 3 days
(784 Reviews)
9.2
lightcresent

WP expert here and have worked with many AUs clients... Will fix the site like it was before... Thanks

$66 AUD in 0 days
(701 Reviews)
9.4
sapotacorp

Hello Jpole!. Im a full stack developer, i can help you do this task fast. i have already charged a reasonable price. Please hire me!Thank you!

$192 AUD in 5 days
(1104 Reviews)
8.9
niravvirani17

A proposal has not yet been provided

$54 AUD in 2 days
(829 Reviews)
8.3
mituld

Hi I work towards providing reliable, relevant and robust IT solutions at most competitive prices to my customers. I ensure 100% customer satisfaction so lets start Thanks

$195 AUD in 7 days
(461 Reviews)
8.2
tarunmehan

RESPONSIVE WORDPRESS DEVELOPER with 5+ YEARS EXPERIENCE: Hello, Thank you for posting this job. I want to offer my skills and services for this job as I am a professional Wordpress developer. I have follow More

$177 AUD in 3 days
(110 Reviews)
8.0
Risalat1

Ready to work with you, could you please send me some more details about your project so we will estimate it accordingly....

$100 AUD in 3 days
(453 Reviews)
8.1
sismaster

I would love to fix this all BEST THAT I TRY ALWAYS PLEASE HAVE A LOOK https://www.freelancer.in/u/sismaster.html Look forward to hearing from you. Regards, Poonam

$100 AUD in 2 days
(748 Reviews)
8.0
smileG

Hello, I have 8 years experience in wordpress and I'm ready to fix this issues for you right now. Can you send me a ftp and wp-admin account to start ? I'm looking forward to do this project and hope to be collabo More

$94 AUD in 1 day
(436 Reviews)
7.5
terrycoder

Hello, I am a Wordpress expert. Please let me help you to fix issue with your WP site, and i am sure that you will be satisfied. Thanks and best regards, Terry

$55 AUD in 1 day
(247 Reviews)
7.3
Aloknano

HELLO, we can solve all the issues, lets have some conversation and discuss the project in brief. looking forward your reply. Thanks Reena

$150 AUD in 5 days
(351 Reviews)
7.8
therofree

Hi, first, do you have a backup of site before the issues started to appear or before the bluehost intervention? Then, please provide a link to site and will also need access to backend and ftp.

$155 AUD in 3 days
(487 Reviews)
7.1
richestuser

Hello, What versions of Wordpress and Php are you using ? I am available to start asap. Please contact to discuss more on this. I am 8+ year experienced in Php and Wordpress Development as well as Designing and h More

$222 AUD in 3 days
(321 Reviews)
7.4
arif65sl

Hi I would love to fix your WordPress issues.I have been developing WordPress site for over 6 years and have excellent knowledge in WordPress troubleshooting. Looking forward to hear from you. Regards Arif

$97 AUD in 1 day
(185 Reviews)
7.0
babitabubu

Hi, have read the brief. I can fix all of the issues and make it perfectly live within few hours .

$250 AUD in 0 days
(192 Reviews)
7.0
DSAssociates

Hello There, Very excited and glad to see that you are from Australia, as i visit frequently to catch up with my clients.. My name is DS, New Zealand based freelance designer/developer here. With more than 12 years More

$200 AUD in 5 days
(41 Reviews)
6.4
jhashivshankar8

Hello I got your project. I worked a lot on wordpress fix. I'll do this very fast. Hope to see your message. Thank You.

$155 AUD in 3 days
(182 Reviews)
6.5
octaservices

Thanks for taking a minute , I have 6+ year experience in Magento, Wordpress, PHP. In my team there are 15 members and all are experienced in respective platform. We have huge experience of creation custom module, Mage More

$250 AUD in 7 days
(116 Reviews)
6.4
martaabdelsamie

Hi there, my name is Marta. I work with Wordpress for 5 years. Please share the website URL and tell me if you have access to the latest theme file and all paid plugins latest versions.

$133 AUD in 1 day
(132 Reviews)
6.3
nizamulamy

Hello, How are you? I read your job with interest. I can do it. I’m an expert Web Developer with more than 5 years experiences on WODRPRESS(“Theme” and “Plugin”), CODEIGNITER, PHP, OOP, MYSQL, MYSQLI, JAVACSRICT More

$150 AUD in 1 day
(99 Reviews)
5.7