ActiveCampaign server related issues (regular running licence)
€30-250 EUR
Cancelled
Posted almost 9 years ago
€30-250 EUR
Paid on delivery
Hi everybody,
I have a regular licence running with ActiveCampaign software (Version installed on my server Linux Centos 64bit).
One week ago, upgrading to the latest version (version 12all_I_5.4.0_build59) software started giving several problems.
Here are the most import:
- If I try to send a test mail (Account > Your Setting > Mail Sending) this gives several errors
- If I try to send a mailing (for exaple I create a “Test List” with 1 or 2 subscribers and then try to send a campaign: software stalls in "preparing subscribers" even if subscribers are only 2
Also if I connect to my Admin Pannel there is something not working properly:
>>> see the attached image
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I contacted ActiveCampaign Support and today they answered me:
"Sorry for the delay. It looks like the issues are server related. Unfortunately, that is beyond the scope of support. I suggest contacting your server admin."
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I need to check related server setting and make running properly the software.
For any question please contact me.
Thanks,
Johnny