E-commerce Content & Operations Support Executive
$900-1200 USD
Paid on delivery
Next Commerce:
At Next Commerce, our vision is to be the leading data driven and cost efficient one stop online solution across the Middle East and Africa(MENA) for all local and cross-border businesses.
Roles and responsibility:
Content Creation, Revamp and Upload
• Create comprehensive content in accordance with client’s brand identity and platform rules.
• Complete all details precisely in accordance with the format of the respective E-commerce platforms and upload completed content via seller portal.
• Create content suitable for target audience while keeping in mind trending styles and topics
• Conduct keyword research and employ SEO best practices to optimize content
• Ensure all products created, revamped and uploaded are active and live on the respective E-commerce platforms.
• On a daily basis, ensure all products listed are sellable and identify any road blocks if any.
• Monitor and improvise content regularly based on data driven decisions to ensure products appeal to customers and heightens conversion.
Operations Management
• Daily update of stock on E-commerce platforms based on input given by internal team.
• Coordinate with warehouse partner for outbound stock movements from warehouse and shipment to platforms or drop off hubs.
• Responsible to create consignment plan to E-commerce platforms (FBA / FBN and etc.) based on input from internal team. Follow through until it’s delivered, inbounded and reflected on the respective E-commerce portals.
• Responsible to liaise with E-commerce platform representative if there are issues pertaining shipments to platforms, drop off hubs or pick-ups and resolve all issues end to end.
• Responsible to check daily orders from E-commerce platforms and ensure orders are being processed in accordance with the given lead-time on the platforms.
• Responsible to retrieve Return to Vendor / returned items from E-commerce platform customers and submit claim if the items are damaged and not re-sellable.
• Perform monthly analysis on slow moving / non-moving products and request for Return to Vendor based on management approval.
Requirements:
• Minimum 1 year in E-commerce or retail related field and currently based in UAE
• Ability to adapt and work in a strong start up environment with enthusiasm about problem solving, improvisations, willingness to learn and add value.
• Excellent in analyzing and interpreting data for taking necessary actions
• Intermediate MS Excel skills (e.g. Min. Pivot Table, VLOOKUP, etc.)
• Good in crisis management and ability to solve issues in a professional manner
• Excellent team player with good relationship management skills
• Extremely structured, capable of successfully multitasking
• Ability to prioritize, have a sense of urgency and attention to detail
• Ability to quickly learn and adapt to new software and tools
Is a plus
• Prior experience in E-commerce (online store set up, content creation, data analysis, usage of in platform tools, order management, fulfillment, warehousing and etc.)
• Experience in creating & producing digital social media and e-commerce content
• Can converse and write effectively in Arabic
• Proficient knowledge of Adobe Creative Suite: Photoshop, Premiere Pro and After Effects, good graphic design aesthetic and eye for detail
• Ability to work autonomously in a highly demanding and often ambiguous
• environment, with strong attention to detail and exceptional organizational skills
• Agility with web-based software applications and internally developed systems
Benefits:
• Remuneration: basic salary(AED3500 - AED4000) plus performance incentive
• Individual work visa and insurance provided
• Work together and learn from former E-commerce C-Levels
• Get challenged every day and profit from a steep learning curve
• Be able to develop, implement and execute your own ideas
• Option to become a permanent member of our team
Project ID: #27938623
About the project
18 freelancers are bidding on average $1052 for this job
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