Let me give an overview of the task that I would need to have preformed.
Lets first start out with a brief description of why I need this task done :
So we are an online remarketer of salvage vehicles from insurance
companies. Now this business that we are in allows people to purchase
through us vehicles at a very very low cost. Now we are not the only ones
that are remarketing these vehicles but we are surely one of the biggest
platforms that are out there. We actually sell hundreds of cars every month.
Now you can imagine that these cars that are being sold aren’t always a smooth
process , what I mean is that sometimes it can happen that between the moment
that the client actually purchases a vehicle from us and the moment that the client
actually paid for a vehicle, it can happen that between that time there is another
broker that is interested in the same vehicle and he offers to pay for example 1000 dollars
more to the insurance company and pay immediately…so that implies that in 99 percent
of the cases the insurance company will take the deal that is offered from that other
broker…that implies that then we will not be able to deliver the car to the client.
Therefore it states in our terms and agreements/conditions that in the unlikely event
that we are not able to deliver the vehicle then the client must choose a replacement
vehicle for the same amount. Listen if a client for example purchased a Toyota camry
and we didn’t get it then he can go online immediately and make an offer on another
one because we have thousands of cars on there and the inventory changes on daily
basis. Now despite the fact that clients are aware (or should be when the read the terms)
you will always have once in a while a client that doesn’t want to understand and that
goes like entirely ballistic and starts using the power of the internet to start posting
bad blogs etc in order to try and pressure us. Now as I told you this only is a small
fraction of our clients where that happens to but at the end of the day people when
they are googling your name/company name they will read these blogs and it will
scare them away….it doesn’t matter that you have successfully delivered 297 cars
this month, it matters what these 3 people write that didn’t get their cars and that
don’t want to chose a replacement vehicle. Listing its pretty obvious if we were to
be a scam organization then we would have our licenses to purchase insurance
vehicles in all 50 states, but anyhow, people are narrow minded.
So , here comes the job description, I need to get rid off these bad blogs…
or at least burry them on the last pages of google but not that anything appears
anymore on the first pages.
13 freelancers are bidding on average €217 for this job
Online reputation management Relevant Skills and Experience Advertising, Internet Marketing, Marketing, Sales Proposed Milestones €30 EUR - Online reputation management