Hello,
I am having 10 year of experience when it comes to Outbound/Inbound call center experience, I was a part of WCAB (Workers Comp. Appeals Board, CA) based in Corona, CA where I was responsible to interact with Defense Attorneys, Insurance Adjusters, to settle the claims and it included hearings and trials, preparation of paper work, interaction with Clientele via call or email, my total experience their was of 6 years. My last Employment was for a Textile based firm where I have been responsible to carry out Research on products, booking of products, order taking, order processing, correspondence with vendors, clients and with printing people, arranging pick and drop via FedEx, UPS or USPS, this firm was based in Dallas, TX and I served here for 4 years. Both of these Employment are verifiable.
I have read your project needs and requirements, I have been working from home office since 5 years and I have in depth knowledge plus an office environment with proper 10 Mbps of internet connection, Webcam, Printers, Scanners and the experience.
Further I am available 24/7 via Audio/Video call for any sort of authentication, lets discuss more in private and see if we can impress each other, rest assured I am totally capable of achieving the results you desire within required time frame and budget.
Best of luck and thank you.