Hi,
Hope all is well with you. I have read your job listing here in Freelancer and I would like to express my interest in the Order Processing and Account Management position.
Listed below are the skills I can offer using the following systems and tools which I believe can be fully utilized to take on this role:
Shopify/Oberlo/Aliexpress
-customer account creation/modification
-order fulfillment
-order creation and modification
-refunding
-discount application
-product page management
-product inventory management
-shipping and tracking management
CRM applications (Desk, ZenDesk,NetSuite and Seibel)
-records creation and management (customer, sales order. case, and RMA)
-email template creation and management
-email management and moderation
-reports creation and management
-saved search creation and management
-ticket handling and management
Microsoft Office, Google Sheets, Google Docs, Google Drive, Gmail and Dropbox
-file handling and management
-email handling and management
-knowledgeable in using Excel and preparing and managing spreadsheets and reports
-knowledgeable in using Word and creation of work documents and standard operating procedures files
I believe I am the best candidate for this project because I am keen to details, highly organized, have excellent time management skills, a team player, highly trainable, can work with minimum supervision & am available to start to work.
Thank you for your time and I look forward to hear from you soon.
Limuel