Customer Service Representative(Non Voice)

Hi there, I am interested to learn more about this opportunity. How many hours a day? How man days a week? Which time zone please? How long is the project for? Please advise. Thanks & Regards, Mahtab

I have 5+ years of experience in customer support and admin support tasks. I have done live chat support, ticketing system, email handling, content management, content moderation, phone support and more admin related tasks. I have used olard & zendesk before. I am comfortable working with all CRM interfaces. I am available for 20-40 hours per week. Looking forward to your response and probably working with you.

Need high quality social services? Want to full fill your project asking requirements So, why wait ? Knock and give me opportunity start your project task. Im promise must offer you best cost than others with better services. Always give you 24/7 days services and quick respond. Regards NiRjon

I am the ideal candidate because I have a 7 years’ experience in customer service, data entry and sales, my data entry qualifications includes Microsoft word, excel and PowerPoint. I love assisting customers and I am confident that I will perform efficiently and effectively. My experience would make a great addition to your team based on my customer service background and training with assisting different kinds of customers and their various personalities.

Hello, My Name is Rudolph. I have a female that is an experienced Customer Service and Technical Support Agent on my team that worked for Asus, Amazon and Microsoft in a supervisory role providing E-mail and Live Chat Support. I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it. I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.

We have call center here in the Philippines and we can definitely work with you. Just send me a message if you are interested.

I am a hard working, communicative, and dedicated person looking forward to be hired for any data entry, writing, or web development task. I have huge experience working as a data entry operator. You will find me very motivated and precise. I have zero tolerance in quality work. I am also adroit in web development and related fields. I have a passion for writing also. Being passionate, I will deliver well organized and impeccable write up every time you hire me. You can take my word for that. Thanks for visiting my profile

A proposal has not yet been provided

Hi there, I have been working as a data entry specialist in Upwork with an excellent feedback from my previous client. I was assigned to gather twitter handles of different online gamer through their twitch channel and enters the data in Google spreadsheet. That project lasted for more than a week. My typing speed is more than 50 words per minute with reliable internet connection. I can work 6-8 hours a day and willing to work overtime if needed. I can start right away. My rate is negotiable. I'm flexible to changes and has a keen eye on details. Feel free to contact me via email. I'm hoping for a positive response from you. Thanks. Regards, Jomel

A proposal has not yet been provided

Good day, I worked for a call center for almost 8 years and have gained experience and knowledge that I can apply with the said project. Having been assigned to the different departments I was able to learn team and time management. I am hardworking, dedicated and result driven. I feel I would be an excellent candidate for your above vacancy as it closely matches my skills and experience and I am willing to be trained on a new task given. I look forward to hearing from you. Thank you.

I am an India based full time freelancer who is result-focused, quality-driven professional with extensive experience in MIS, business administration and customer services (Voice and Non-Voice). I have over 8+ years of experience in Customer support to UK & US clients. Well versed in MS office applications, such as Excel, Word, PowerPoint, Outlook, etc. Have good command over spoken and written English. I can offer you my services at the best rates without compromising on quality. Please consider my bid for this project and contact if you have found this bid appropriate. Regards

A proposal has not yet been provided

Hi, Please find my profile... Provide professional and courteous customer service to improve business performance. Greet, address and thank customers during the business transaction. Provide assistance to customers in a very pleasant and friendly manner. Inform customers about product discounts and promotions. Handle dissatisfied customers in a polite and professional fashion. Track and follow-up all customer requests in a timely manner. Answer customer inquiries concerning services, products, billing etc. Maintain broad knowledge of company products and services. Manage and log all the customer calls and e-mails. Build long-term relationship with customers for new business development opportunities. Participate in business development program to support company’s professional growth as well as to provide quality services to customers. Perform clerical duties like photocopying, operating FAX machine, data entry and general book-keeping as and when needed. Assist in preparing an annual performance and development work plan with quarterly goals to support professional and personal growth.

A proposal has not yet been provided

I have 5 years of experience in BPO industry. It includes both Voice and non-voice support services provided to renowned brands like British Telecom, McAfee, Convergys HR Direct etc.. Im really impressed by your job description and interested to be part of your project.

Thank you for considering my proposal. I have in excess of 20 years experience in office administration and management work, and I believe that I would be the ideal candidate for the project that you are seeking assistance with. Possessing exceptional customer service, communication and computer skills, I would bring to your project, experience, attention to detail, professionalism, a great work ethic, excellent English spelling and grammar, flexibility with hours and great outcomes for you, my employer. I have a great home office set up and can start working for you immediately.

I am a hardworking, ambitious and passionate candidate with extensive experience in Customer Service and Sales. I am excellent customer experience oriented which means that I go out of my way to ensure that I am well equipped with the proper product knowledge and the right communication skills to be able to serve customers to their satisfaction. I have excellent organization, multitasking, time management, problem solving and negotiation skills. I have been valuably exposed to different personalities and cultures and have developed the right skill in dealing with all kinds of customers for me to be able to address their concerns. I have solid computer navigation skills from Microsoft Office, the Internet and several e-mail servers. I am process and solutions-oriented during crisis situations and I always take the initiative to evaluate current practices that may be streamlined for better effectivity and efficiency. I have effective multilingual communication, social intelligence and stress management skills. By the way, my skype id is gsaran01 for your reference. I am very much willing to use all of these skills to effectively fulfill tasks that will be required from me at any job that suits my profile. Given my drive for excellence, I would like to be part of a fast growing company where I will surely prove myself to be an asset.

Having over 10 years of experience in customer support with excellent knowledge on both Voice and web (Chat and Email). I was working as Operation Manager in Call Center and was handling a team. Training and mentoring agents on soft skills in writing emails to customers. The past experience will help me to do the work diligently and effectively.

Dear Sir/Ma'am, I am so interested to try this job you're offering since I have a lot of free time. I'm not sure what to say to convince you to hire me but I hope you consider. Thank you and have a great day! Sincerely, Crisel Boquiren