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Virtual assistant customer support for ecommerce shop with relavant experience

$30-250 USD

Closed
Posted over 7 years ago

$30-250 USD

Paid on delivery
Customer care specialist must handle: - Chat support - Email support - Technical assistance, troubleshooting assistance. - Manage orders and communicate with the supplier regarding orders and delivery concerns. - Manage other tasks related to project. We need relevant experience. Perfect location is from India. Work schedule - monday to friday - 9AM - 6PM Saturday - 9AM - 3PM Sunday - Share 2 hours to respond emails. Long term project
Project ID: 11723186

About the project

37 proposals
Remote project
Active 7 yrs ago

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37 freelancers are bidding on average $161 USD for this job
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Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM
$277 USD in 7 days
4.8 (48 reviews)
8.0
8.0
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Hi I have gone through the details of your project and we find it well within our capabilities. I offer a wide range of services, including Web design, PHP/MySQL web application development, Open sources like Joomla, Os-commerce,vBulletin , Zen cart-Drupal , android and IOS , I can create and deliver the project as per the information.I have skilled, expert programmers I'm very excited to assist you in making your Sites successful – please feel free to contact me directly to discuss this position further. Thanks
$201 USD in 7 days
5.0 (74 reviews)
6.7
6.7
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"Rate will be fixed on discussion and i agree with your working hour" Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. Please sent me a pm to show you a sample work for your projects. I can give you 24/7 support and able to start work from now :) I have already completed several projects relevant with your selected skill. For evidence you can see my profile. I have excellent command over English. Awaiting an affirmative response from you.- Kinds Regards, Shakil Ahmed.
$250 USD in 30 days
4.8 (80 reviews)
7.1
7.1
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Hi, I am ready for your Virtual Assistants Project. I am belongs to India and I can handle Chat support, email support, tech support and other admin task. Already I have completed over 100 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure I can do your task. Your work will be in safe hand, as once I take the responsibility, it will be completed within the given time period. Waiting for your response. Thanking You. Regards Ambika N
$250 USD in 30 days
5.0 (106 reviews)
6.3
6.3
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Dear Madam/Sir, I am not located in India, but I am very much interested in your project. I live in Suriname and I am confident that my experience and enthusiasm would be a profitable addition to your organization. I have 4 years of customer service experience. Please provide me with more information. Kind regards, Juanita Nremo
$250 USD in 20 days
4.7 (2 reviews)
4.2
4.2
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Dear Sir, I have done similar work for eBay seller schimtzre they are autoparts seller. I have done completely customer support work like email handling, chat support, order processing and management, post order coordination with customer etc. I am from India and can completely manage all these task for your business. I am honest and reliable virtual worker whom you can trust and work with for long time. I am looking forward to discuss further. thanks Swati
$222 USD in 3 days
5.0 (10 reviews)
4.0
4.0
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Dear Project Employer, based on the project description/summary, I believe my experience, skills and knowledge are a good match to complete your job tasks. I'm a serious and hard-working person with experience as a virtual assistant. I am familiar with Microsoft Office package, data input, customer support, translation, social media and so on. I work fast and only do quality work. Regarding availability, I am available as long as it takes to get the job done. My price is negotiable and I'm sure we can come to an understanding. Thank you and I look forward to hearing from you!
$155 USD in 3 days
5.0 (13 reviews)
3.5
3.5
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Hi there, Experienced VA here from the Philippines. I would like to apply as your customer service specialist. I have 3 years experience in this field. Two of my former client has hired me for the role where the tasks includes adding products, processing orders, answering customers queries, reporting and many more. Our customers came from Ebay, amazon, etzy, cdiscount, shopify and directly through their own website. We can discuss this through chat for further details. I can work at the said time, as we are just ahead of two hours in Indian time. I am happy to offer my service full time and can work on week end too. I am looking forward to hear from you. Warm regards, Algie
$30 USD in 0 day
4.9 (13 reviews)
3.3
3.3
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Hi, I have looked at the project details. I can do this work and can start the project immediately. I have over 7 years of experience on working online. I can assure about the quality work on time. Please let me know if we can go ahead with this project. Looking forward for your positive response. Regards, Sejal
$111 USD in 3 days
5.0 (10 reviews)
3.4
3.4
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I have a lot of experience in this role, as I have my own online store too. I can do everything you have mentioned and more. You won't be disappointed.
$144 USD in 1 day
5.0 (2 reviews)
3.0
3.0
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Hello. I have an experience in Virtual assistance and customer care as i worked in commercial department before. however I have some questions regarding the project payment . I don't understand the project budget is 30-250$ per month/week or for some amount of hours or work. I am connected to the internet 24 hours (besides the 7 hours that i sleep) and can be very quick in responding . Hope to hear form you soon sincerely, Natia
$222 USD in 5 days
5.0 (1 review)
2.6
2.6
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HI, I have been associated with freelancer.com from past 4 years & worked for several clients. Along with this, the association with some of the clients was even for more than 2 years. I feel that quality & fastness are the two major areas & are the main focal points of every employer. Being true, loyal & on the expectations is also important for me & I always follow this whenever I’m hired. Skills – Excellent English written & spoken skills, MS-Excel, Power Point, Word, CRM Streak Software, Internet Research & any kind of data processing assignment, Lead generation through research. Experience – Experience in data processing, data editing, lead generation, customer service, email handling, transaction processing, well versed with excel functions, document editing, power point presentations, web search. Worked on a Canadian client for a project based on data transfer from old CRM to new CRM Streak. Worked as a web researcher for a Singapore based client. Worked as an event manager for an Australian based client for 2 years. Worked on an Amazon product scraping project. Project included product comparison (Amazon Vs Other website) using UPC codes. Worked as a web researcher & prospect email (CEO's, CMO's, CFO, Directors etc.) finding job using the google search techniques for Hubculture.com. I feel that the requirements described in this job matches with my skills. Please consider my bid for this project. For any question, I can be reached at any time. Thanks!
$155 USD in 7 days
5.0 (3 reviews)
2.8
2.8
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Respected Employer I am very interested to work on this project, I can start the work immediately. I am a hard worker and a perfectionist. I will make sure all your requirements are fulfilled on time and without any problem. Please do not hesitate and feel free to contact me for any other information. Best regards
$250 USD in 30 days
5.0 (2 reviews)
2.6
2.6
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Hi, I am really interested to work with you as a Virtual Assistant. I have a year of working experience as a Personal Assistant with an American employer so I am more confident to perform in this position. I know how to follow instruction to accomplish the assigned job. You can rely on me for this job undoubtedly. Providing with excellent and accurate job in accordance with expectation are my main priority in my freelancing job. Anyway, would you mind discussing for a while over chat now regarding responsibility for this position? I look forward to hearing from you soon. Best Regards Shamim Sufi
$80 USD in 10 days
5.0 (1 review)
0.8
0.8
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A proposal has not yet been provided
$35 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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I completed a Personal Assistant Level 3 Qualification within the last 12 months and can provide a fast, professional service which I guarantee you will be delighted with. As a degree educated professional with over 10 years of Customer Service experience, I am adept at delighting the customer, building Brand Loyalty and completing tasks quickly. I am familiar with most major software packages and am always updating my skills. I am available immediately and am happy to send my CV should you need any more information at all. I am based in London, UK and have a home office set up.
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, My name is Sofia and I believe I am the best fit for this Job. I have 5 years experience in virtual assistance, data entry, chat, customer service, support and email handling. I have a strong distaste for typos and grammatical errors. I have excellent English skills and would be interested in coming on board as your Assistant with a vision of working full time with you. I learn and master job procedures and processes fast. I am available for a chat or interview at your own best time. I am ready to commence immediately and produce samples of my recent work.. I look forward to hearing from you. Best Regards, Sofia,
$155 USD in 10 days
5.0 (1 review)
0.1
0.1
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I am MBA Graduate worked with Strontium Technology Pvt Ltd, as Customer support manager for 10 years long, handled all kind of Customer support issue. I have excellent command over English. Can handle any kind of problem and will provide best support to customer and keep them happy.
$240 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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hi there ready to provide my services for this project lets discuss further in chat...............................................................................................................
$100 USD in 3 days
5.0 (1 review)
0.0
0.0
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Dear sir have nice day we r call center expert in sales and customer service for our clients. we can get u up to 50 agents with fluent English and excellent sales skills and good payout kindly contact me for more info
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of ARMENIA
Yerevan, Armenia
4.9
34
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Member since May 30, 2012

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