Zendesk support analyst expert

Closed Posted 4 years ago Paid on delivery
Closed

Hello,

We are searching for someone who could analyze our zendesk account support ticket and create report about things we could improve in our support, problem that are coming often and solution we could do.

Thanks

Customer Support Zendesk Business Analysis

Project ID: #22304678

About the project

19 proposals Remote project Active 4 years ago

19 freelancers are bidding on average $38/hour for this job

funnyhoney

PMP certified IT project manager, MBA with over 15 years of project management experience with Agile, Scrum and Jira, Slack, Zoho Sprints, Asana,Trello etc.. Brain Bench certified Analyst and Project Manager. Worked w More

$25 CAD / hour
(114 Reviews)
7.2
KavTan

Hi there, I understand that you require to analyze your tickets in the Zendesk CRM in order to find the problem area and solution. I am a professional freelancer having Extensive experience in the CRM software. I have More

$50 CAD / hour
(17 Reviews)
4.1
ITSolution24x7

zendesk expert I will help configure Chat, Help Center, Community, Connect, Message, Talk, Explore, Support modules if you have it included in your subscription. Ticketing configuration, SLAs and Tags, Analytics dash More

$30 CAD / hour
(1 Review)
0.8
hanchenglu

Hello Just to introduce myself, I have more than 7 years of experience in full-stack development. Now coming on this project I have gone thru the details and I am very much interested to work with you. Please provid More

$38 CAD / hour
(0 Reviews)
0.0
RajeshR001

I had worked with an MNC when they used Zendesk for support tickets internal & external.

$40 CAD / hour
(0 Reviews)
0.0
Watsonanalytics

We are pure Analytics company with Excel and Python automation . We use heavily on Machine learning and power BI. We want to have discussion and show you the roadmap . We are more a company rather than freelancing

$38 CAD / hour
(0 Reviews)
0.0
haniya786z

Based on my previous experiences, I am sure to handle this project with much dedication. Experience in Business Analysis, strategies and planning Kindly view my profile for more details Relevant Skills and Experien More

$41 CAD / hour
(0 Reviews)
0.0
Lukija

Hello, I am interested in your project. I have experiences with Zendesk. I used to work as customer support and we used that program. I can help you analyze your tickets and find solutions for improvement.

$25 CAD / hour
(0 Reviews)
0.0
RDAccountant

Hi , I understand that you need to resolve support ticket more efficiently and provide better service to the customer instantly without any delay. I would like to note here, I have already worked for fortune 200 compan More

$38 CAD / hour
(0 Reviews)
0.0
Mounrhi

This is my cup of tea, combining, data analytics( textual analytics), with process optimization, as a certified Lean Six Sigma Black Belt, and business intelligent enthusiast with business analyst as profession, I have More

$75 CAD / hour
(0 Reviews)
0.0
roshidul185

..... Relevant Skills and Experience .......

$27 CAD / hour
(0 Reviews)
0.0
CanadaSteven

Experience BA/BSA. 15+ years of experience in the Banking industry. Good at data analysis, pay attention to details.

$38 CAD / hour
(0 Reviews)
0.0
GogaVachnadze

I am a customer support rep for three years now. Worked with OSTickets and Zendesk. I believe that there two things that make me a perfect fit for this job. The first is my passion for customer care. As a psychology ma More

$40 CAD / hour
(0 Reviews)
0.0
MRE000

Hi, Please, have a look at my profile. I am a professional software Engineer, I've BS degree in Computer Science, I've ISTQB certification in Software Quality, I have 8Y+ of experience in: (Software Engineering, Web More

$40 CAD / hour
(0 Reviews)
0.0
debbiedowd

I will give a fair, honest assessment of your customer service needs and will provide a professional report in a timely manner. Thank you for the opportunity to serve you.

$50 CAD / hour
(0 Reviews)
0.0