Service company with assets located in client locations. Need consultation on how to track assets and use help desk ticketing software. Need to have reports of tickets by assets and/or by locations as well as time sheets for technicians.
Currently using AutoTask as a solution but not using it to its full potential. Want to further implement it or could consider switching.
16 freelancers are bidding on average $35/hour for this job
I have about 20 years old experience in the field of technical support and help desk . with good knowledge and experience in SQL administration, vpn and remote branches.