Customer Service Representative

We are hiring for the position of a Customer Service Representative who will respond to orders, general customer inquiries, invoice questions and customer complaints. Resolves issues with orders, delivery dates or service. Resolves the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution. If you enjoy delivering world class customer service over the phone, this position is for you! Once an application has been completed, our experienced Recruiting Staff will contact you with more details and schedule you for an interview. We are looking for individuals with: Good communication skills Takes direction well Can Do Attitude Reliable Transportation and Ready to Start Today Job Requirements: Outstanding Customer Service Skills Excellent Communication Skills 1 year steady work in Call Center/Customer Service environment! Great Computer Navigation & Typing Skills 30 wpm Ability to pass a Background Investigation and Drug Screen Ability to complete every day of training for 2 weeks Monday- Friday 9am-5:30pm w/out absenteeism or Tardiness H.S. Diploma or G.E.D. Certificate 18 Years of Age or Older All other duties as assigned