Virtual Assistant - Customer Service Specialist

Who are we?

We have been in E-commerce Business for over 5 years and our business has been steadily growing over the year. If you are seeking to join a team of dedicated enthusiasts in the ECommerce industry, this is a great opportunity for you.

Looking for

Experienced, reliable, and a highly motivated individual who understands e-commerce business and wants to grow within our company.


Virtual Assistant - Customer Service Specialist

Job Description

Responsible for all customer inquiries such as returns, replacements, refunds and exchanges on Amazon platform.

Follow up on existing issues and keep customers updated on the status of their orders

Interact with vendors to resolve customer inquiries

Responsible for written communication with the customer

Documenting requests/solutions via Excel Spreadsheets


Customer Service Representative for E-commerce at least 6 months (Required)

Must have experience with Amazon and eBay platform

Candidates must be computer literate

Fluent in English speaking and writing

Enthusiastic, highly motivated, and reliable

Ability to meet goals on time with less supervision

Ability to work in a fast-paced, team environment


Competitive salary

Long-term opportunity within the company

Rewarded based on performance ( Surprise bonuses)

In subject write pink elephant

Pre Requirements:

Has a computer (desktop/laptop) with 4Gb ram and Chrome browser

Internet connection with 4 Mbps download speed

Stable electricity source

No quitters or triers

Skills: Copywriting, Customer Service, eBay, Product Descriptions, Virtual Assistant

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About the Employer:
( 1 review ) Miramar, United States

Project ID: #17765147

47 freelancers are bidding on average $170 for this job


Hi there, My name is Beverly Maniago. I have seven years of experience in customer service, more than 12 years in content writing, and 1 ½ years in providing virtual assistance and social media management (Facebook More

$277 USD in 10 days
(1115 Reviews)

Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with Virtual Assistant - Customer Service Specialist because its one of our skills a More

$250 USD in 5 days
(39 Reviews)

I have 8 years of experience in customer support. I am available for long term. Moreover, I have done live chat support (olark, intercom, comm100, livechatinc, zopim), admin support, email handling, phone support, c More

$30 USD in 1 day
(48 Reviews)

"pink elephant" Hello, I have six years of experience in e-commerce industry with excellent skills in assisting customer queries in amazon, shopify etc. I am available 24x7 and can handle tickets efficiently a More

$150 USD in 7 days
(164 Reviews)

pink elephant Hi, My name is Sathya. I am a post graduate in mathematics very good in English (both written and spoken). Have more than 15 years of CS/PM experience. I have a good laptop with 8 GB/i5 config. I More

$30 USD in 3 days
(16 Reviews)

Hi, I have got your job posting on Virtual Assistant - Customer Service Specialist. According to your job description, you need a fast one for helping you in your tasks. And yes you have mentioned about your time. Fo More

$30 USD in 3 days
(100 Reviews)

Hello, I am an extremely talented virtual assistant and would gladly accept your offer for this customer service project. I have worked in a similar position before and thus you can trust me on this. My professionalism More

$170 USD in 7 days
(2 Reviews)
$250 USD in 30 days
(4 Reviews)

Dear Sir, I do have Excellent English and can do the customer support work through email for your eCommerce website. Can we have a detail discussion please? Thanks, Swati

$55 USD in 1 day
(11 Reviews)

I am Debopam from India, experienced back office support executive having 7 year experience on various data entry as well as back office projects. I am listing below some of those categories on which i am currently wor More

$30 USD in 1 day
(6 Reviews)

Hello , Pink Elephant I am a professional bookkeeper and on line marketer. I have virtual assistance -customer service experience and I am quite familiar with e-commerce business. I have 4G internet connection and p More

$35 USD in 1 day
(2 Reviews)

Dear Madam/Sir, I do have 5+ years experience (customer support agent) and love shopping on eBay. So, please fill me in. Kind regards, Nremo

$111 USD in 6 days
(2 Reviews)

Hello, We are a team of highly educated people working on the following marketplaces eBay, Amazon, Walmart, Jet and NewEgg. Our principal client is autoenginemounts (please feel free to look into the seller profile More

$166 USD in 30 days
(0 Reviews)

Pink Elephant Hi I have worked with north american companies in the past in the roles of Technical Support (DELL) and more recently as a virtual support with Loom Software.I am very interested to work Relevant Skills More

$155 USD in 3 days
(0 Reviews)

Dear sir, Customer service is exactly what I'm doing now. However, i do it on another flatform. I'm sure it will not take time for me to get used to amazon flatform. Please give me a chance. Thank you for your conside More

$250 USD in 30 days
(0 Reviews)

Hi, I am a UK based graduate with 12 years of customer service experience and you won't get someone more dedicated than me!

$222 USD in 3 days
(0 Reviews)

With over 20 years of experience in the Administrative field in the Washington, DC Area I believe I can be an asset to you. I have accumulated a vast degree of knowledge, skills and abilities from Private Firms, Non-P More

$250 USD in 5 days
(0 Reviews)

Hi, I can definitely help you with the mentioned Job. I am looking to be hired to work virtually and I am open to learn new technologies depending on job profile. I have already worked on support profile from last 5 More

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(0 Reviews)

Hi I am a customer service specialist with more than 3 years of experience. I had worked with brands like Samsung Electronics. Uber, MLB, and Tile. I am passionate about my work and I am strict with deadlines. I am More

$222 USD in 3 days
(0 Reviews)

God day! I am an experienced eBay consultant for almost 5 years now. I am familiar with eCommerce and known best practices for buyers. From best match to SEO, provide best customer support is what my experience can More

$222 USD in 5 days
(0 Reviews)