customer service job

Hi there I have 2 years of experience with XSellco. I have managed cases, returns and messages of 3-5 stores with different times i.e peak times like in dec/Jan. Please share more details if you have made canned responses. How many stores do you have? Are you dropshipping? I have faced a lot of customer messages from e-commerce, subscription-based and dropshipping business. So, i know how to handle the situations. Looking forward to your response.

Hello, I would love to work with you, my name is Kofo. I have had two years working experience in customer service. One reason I feel I am the right person for the job is, I have worked with an e-commerce company before and helped manage an online store. I know how to deal with angry and upset customers and I have been certified by LinkedIn. I know what it takes to keep a company afloat and I want to help in anyway I can. QUALIFICATIONS 1. TOEFL 2. University Graduate: B.Sc. Insurance 3. Certificate: Advanced Writing and Reporting Skills. 4. Certificate: Working with Upset Customers (LinkedIn) 5. Certificate: Learning Data Analytics (Linked in) Some tasks I can perform 1. Web research: pertaining to products or services offered by the company. 2. Sales Lead Generation 3. Data Collection 4. Data entry 5. Quick books 6. Mail chimp 7. Administrative Support 8. Email Marketing 9. Social Media Management & Marketing 9. Basic Photo Editing/Article writing 10. General Transcription in English 11. Microsoft Office 12. I can set reminders and send out invoices/receipts. I can also follow up on tracking and clients. 13. I can email clients individually and check up on them. Resume available on request Best Regards, Kofo GT

100% satisfaction guaranteed otherwise I'll refund your money back. Dear Hiring Manager, I am writing to apply for the position of the customer service agent. I possess five years of experience as a virtual assistant and enjoy the variety of work the job brings each day. As a freelance virtual assistant, I currently provide a number of services for my clients including Project Management,website management, client handling, Customer support, web research, extracting email,Amazon Web Services, eBay, eCommerce, Product Descriptions, Shopify, data mining, Google, Bing, Yahoo, MS Office (Full), Google Docs, Google Document, Google Spreadsheet.I'm always ready to learn new things. I can assure you that I will be able to assist you in your task in time with quality work. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. As a detail oriented and organized professional I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. I would love the opportunity to transfer these skills to your customer support. I am a self-starter and have a complete in-home office set up. So I’m ready to begin work as your virtual assistant as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Thank you so much for your time and consideration. Sincerely, Aditya

Dear Client, I read through the project details "Customer Service" I have worked on similar projects to what you are looking for, and I am confident I can exceed your expectations. I have rich working experience on eBay and offering my eBay Services to my clients since 2004. My working experience with eBay ranges from; Create/Upload Listing Templates with multiple variations Generate Titles after keyword research, Order Processing Check Inventory as per daily basis with client/drop-shipper Customer Support, replying to customer query in timely manner I offer complete suit of eBay Store Management for my client from US, UK and Australia. I have severed good number of eBay clients; hailing from various industries: Fashion, Computer Hardware, Automobile, Mobile, Ladies Handbags and Jewelry. Please answer these question, it would help me to understand the complete scope of the requirement; 1) How many emails you have received daily from both stores? 2) How many products you've listed on both store? 3) It's going to be an ongoing requirement or just one time requirement? 4) Do you have all the data ready such as customer query, FAQ and auto canned responses to customer? 5) When you are planning to get this started? Thank you for taking the time to read my application. I also request you to ask any further question you might have. I would love to work on your project. Best Regards, Arshad'

Dear Sir/Madam, I have worked with a German client as a Team Assistant-Marketing/ Sales. I have done multi-task for the company for more than three months. such as: Add creating, Add Posting, Email marketing/.handling, social media marketing, Cold Calling, Client Service, Report Writing, Project meeting etc. I am Capable Of: 1. Outbound cold calling, telemarketing, sales call. 2. Appointment setting, Assessment service for home and office, Query call for information. 3. Inbound customer service with data and materials. 4. calling for more than 12 hours non-stop maintaining same CUSTOMER SERVICE LEVEL. 5.Multi-tasking such gathering/delivering information while on a call with the customer with a very fast accurate typing speed. I am quite confided to come out in a positive manner, attitude, and professionalism while on call even with the angry and negative customers. so, I assure you that the customers would never have any insulting attitude, bad manor and dishonoring behavior from me. as I am a professional customer service person so I request you to hire me and let me have a great chance to work for you with this job. sir, I am very dedicated and honest in my work so please do not dis-grade my abilities as a new freelancer. I believe in making my honorable client happy so let me make you happy with a great effort and desiring successful job delivery as per your demand. Waiting for your kind reply, Kind Regards, Tarif Freelancer

Hi there- .Amazon & Ebay experience. I am an Expert with 9 years of customer service experience , knows the value of time, very hard working and always delivers the work on time. My Motive is to make my employer happy without adding additional charges. I am the Right person for you and Available 24/7. A trusted Freelancer to manage your email responses. My typing speed is 55 wpm with 100% accuracy. I am a quick learner and can use Quick Book, XERO, SAP, CRM and ERP etc. software's efficiently. Thank You Ahtesham

Hi there! I'm an e-commerce virtual assistant, and quite proficient in using most applications. I enjoy helping people out, giving me the edge to be a pro customer service virtual assistant. I hope you can give me the chance to help you.

My previous working experience in web hosting related service from 1997

I acted as a liaison working for Amazon, provided product and services information and resolved any emerging problems that our customer accounts might had with accuracy and efficiency. I was patient, empathetic, and passionately communicative. I have put myself in their shoes and advocate for them when necessary. Problem-solving also comes naturally to customer care specialists. I was confident at troubleshooting and investigated if they didn’t have enough information to resolve their complaints. The target was to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. I look forward hearing from you.

Good evening, I have vast experience with ebay and amazon and have great customer service skills. I feel I would be a great part of your team. John

Hello, I have a lot of experience in customer support and Amazon and Ebay. My aim is to satisfy my clients and I can offer you: accuracy, attention to details, responsibility, meeting deadlines! Hope to talk to you soon! Best regards, Kristina

A proposal has not yet been provided

My four years of virtual assistant/CS experience has provided me with perspective on what your project entail. I’m very driven by goals, and my enthusiasm helps motivate and inspire my client. I am very affordable as well. People refer to me as an effective communicator, honest, professional and oriented. I look forward to work for you.

I have been a Data Entry Specialist for a year and a Virtual Assistant for a year. I had 10 managers that I've worked with as a Virtual Assistant and time management is one my great qualities. I am familiar and comfortable with MS Excel, MS Word, Zendesk, Google Calendar, Google Sheets and Google Docs. I was also Customer Service/Technical Support representative for four years that provides phone, email and chat support. I eventually became a Team Lead for 2 years and got an Executive Award for providing a great customer client service and Team management. I am a fast learner, can adapt new things easily, can work under pressure and self directed if necessary. I aim excellence and success for every project given, since the success of the company is also my success.

Hi there, I am by profession newspaper reporter and been working for same media house for 7 years. I have high people skills which actually helped me remain in media. Daily I write articles, but before I get a story I have to establish a contact with person who will give a statement, our first contact is through e mail. That's a bit about me, now I would like if you could tell me more about your project. As well I want bto ne honest, I didn't work with mentioned software but I can tell you that I am a fast learner, so all I need to figure out new software is log in details and short walk through up to 30 minites the most. I placed bid on 4 euros per hour but there is alwas place for adjustment. Thank you for your time and I do hope to hear from you soon. All best, Jelena

Hello! I believe I'm a perfect fit for this position because I have 2 years of experience working in the Customer Service sector Cor amazon.com. I can send you my CV if you like.

Hi! By reading your job description, I understand you need a dedicated freelancer to handle your customers email. I won't say I'm perfect for this job but I always work with dedication & always do my best to make my client happy. Please check out my previous reviews. Everyone is happy with my service. Please have faith in me, I'll make you happy. Thank you

Hello. I have more than 3 years work experience working as a customer service representative for Amazon and eBay. I can assist you with the following: *email replying. *seller central. *RMA approval. *cancellation and refunds. *order processing using dedicated software. *label creation. *telling product details to customer. Looking forward to hearing from you. Thanks

A proposal has not yet been provided

Hi I like this job you have, I hope I can help you. I had my own ebay account and also an Amazon account (but here only for some buyed items). I am from Romania; I don't use it before that software xsellco but I can learn about it. kind regards,