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Part time virtual customer service administrator

Hi,

I am looking to hire a Part time virtual customer service administrator for property agency maintenance company in UK.

The role will be to take calls from tenants and log maintenance issues, book engineers, send out invoices. Also to take calls for our services and to organise payments. Also accounting tasks with billing reconciliation.

This will be managed through different software systems which you will be given extensive training on.  There will also be a lot of different administration duties that will run alongside the customer service duties which you must be flexible as this role is very varied.

You must have: 

Must have strong clear English skills/ Multi lingual 

Must have good organisation and solving skills 

Must be a fast learner and a keen attitude 

Must have confidence to sell the products as this is a key part of the cleaning customer service role  (training will be provided)

Must have fantastic positive customer service skills 

Must be highly professional 

You must have a quiet environment to receive & make calls 

A fast internet connection 

Up to date desktop/laptop to be able to manage the software and website packages the companies are run from .

Software we use: xero, spareroom, pushbullet, dropbox, invoice home, Signable and we work through Gmail.

  

This will be 3 days a week role 7 hours a day - Wednesday - Friday 8am – 4pm (UK time)

Immediate start

Skills: Accounting, Excel, Email Handling, Call Center, Virtual Assistant

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About the Employer:
( 3 reviews ) Dartford, United Kingdom

Project ID: #23553359

53 freelancers are bidding on average £5/hour for this job

bpo0995

After reviewing the job post and the description I believe I am the best fit for this role. I have been working in customer service for over ten years and specialize in phone support. I have a great experience of answe More

£4 GBP / hour
(1 Review)
6.6
EngOsama75

Hello, I am applying on this post as a Virtual Customer Service Administrator, I have been in customer service, sales and marketing for some clients over 5 years of experience. Kindly check my profile: [login to view URL] More

£4 GBP / hour
(18 Reviews)
6.3
cowboy14

Hi Sir, Able to take direction and continue without any supervision. Working as freelancer since July, 2010 (Check my freelancer profile) and gained lots of experience and skills in the meantime. Able to assist you al More

£5 GBP / hour
(124 Reviews)
6.4
FirstChoiceWeb

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£3 GBP / hour
(55 Reviews)
6.1
exelentshakil

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£5 GBP / hour
(79 Reviews)
6.3
outsource2ph

Dear Hiring Manager, In response to your job posting, I would like to send a proposal for your job requirements. I believe that I am capable of providing you the service that you need. Let me introduce to myself brie More

£5 GBP / hour
(6 Reviews)
5.2
GopalJp

Dear Sir, I am writing to bid for this job of Virtual Assistant. I possess 8 years’ relevant experiences as a virtual assistant. As a freelance virtual assistant, my areas of expertise are Bookkeeping, Accounting, P More

£5 GBP / hour
(30 Reviews)
5.3
mohsinalizafar

Hi sir i am very experienced in these kind of jobs i have done many jobs like this before please message me so that we can start work i am waiting for respnose Thanks

£5 GBP / hour
(27 Reviews)
4.9
VOTIKO

Hi We are expert in Virtual customer service and administration service. We have 5+ years of experience in property management and Airbnb management. We will handle all property inquiries very professionally and will More

£5 GBP / hour
(6 Reviews)
4.7
eriasimba

Allow me to bring my passion for the excellent organization and good communication abilities to deliver high-quality service as your Virtual Assitant. I'm also open to a long-term work arrangement. I have a portfolio More

£4 GBP / hour
(9 Reviews)
4.3
babooshani49

HI there, I have read and understood your project requirements. I already have good experience working with Property Management Software . I will be able to work on your project. Please leave a message so that we can More

£4 GBP / hour
(6 Reviews)
4.0
malbakurtulla

Hi I am interested in your project and I do have previous experience in customer support and VA. I am a fast learner and always willing to learn new skills. Looking forward to your reply

£5 GBP / hour
(13 Reviews)
4.1
abdulkarim97

Hello there I have seen your project and I can do it because I have good experience in this field. And I have been working for 3 years and if you want you can see my reviews which I have done before here. And I am inte More

£4 GBP / hour
(14 Reviews)
4.2
tabreznarmawala

Hi i have my own call center with 40 expert calling agents those who are experienced in appointment setting, cold calling ,lead generation, tele marketing , customer support service, data entry and data research we don More

£4 GBP / hour
(12 Reviews)
3.4
smith1989

Dear Sir / Mam, In relation to the job post, I Pratik Saraogi consider myself to be an ideal candidate for the position. I have been associated with BPO / Call Center industry for almost 9 years now where I hav More

£5 GBP / hour
(1 Review)
2.1
ikpeme

Hello, My name is Elizabeth and I will be capable and available 6 days a week to assist you with the duties ranging from attending to your clients and managing company files amongst other administrative duties you migh More

£5 GBP / hour
(2 Reviews)
2.3
nsahotra

Dear Re: Freelance VA position Please accept this as my application for the position of freelance VA with Peace, Love & Tambourines. From this year, I have been building my online presence to work independently. Lookin More

£5 GBP / hour
(3 Reviews)
1.4
Naeem9Shahzad

Hi, I would like to thank you for taking the time to view my proposal. I focus on providing valuable responsive services to all of my clients and earning their trust. I believe in long term working relationships with m More

£4 GBP / hour
(0 Reviews)
0.0
Fabdullahi

I am an experienced accountant and also have customer service experience. I am based in Reading Berkshire.I would be available 2.5 days a week. I currently use gmail and xero. Available immediately. Relevant Skills an More

£22 GBP / hour
(0 Reviews)
0.0
mnelson94

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£5 GBP / hour
(0 Reviews)
0.0