Good Day!
I am Rhea Alfonso from Cavite, Philippines. I have a total of 7 years
work experience in this field and I am confident that I am the best
candidate for your vacancy. My last position has taught me the
importance of clear communication and customer service over the phone.
In my latest role I resolve customer problems, give sales pitches and
take accurate notes of conversations with customers. I have received
excellent performance evaluations from my managers and have been
formally recognized by them for my contribution towards my
department’s success.
I am a goal and results orientated team player who is reliable,
punctual and experienced in taking inbound calls from customers
regarding products and services. Over the phone I will be an excellent
ambassador for your company, and someone who will create a
professional first impression that customers will remember for the
right reasons.
I consider my strongest points to be my impeccable phone manners, my
clear voice and my ability to deal with agitated or distressed
customers. Should you find interest in my application, then I will be available for an interview at your convenience.
Thank you for your time and looking forward to hear from you.
All the Best,
Rhea Alfonso