Virtual Assistant - Customer Services

Closed

Description

We are looking for an individual or company to support our UK based customer services department. This will involve dealing with customer aftercare. Faulty items, organising returns, replacements and refunds etc...

All questions will be answered through and email client and will relate to sales on our eBay outlets.

Some instructions and guidelines will be provided and there will be an adviser on hand to answer queries on live chat.

To begin there will be a few hours work each day, this will steadily increase over time.

Applicants must have perfect grammar and spelling, and advise what the situation is regarding holidays and sickness.

APPLICANTS MUST BE AVAILABLE AT LEAST 4 HOURS BETWEEN 9AM-5PM GMT MON-FRI. OTHERWISE HOURS ARE TOTALLY FLEXIBLE

Skills: Customer Support, Email Handling, English Grammar, English Spelling, Virtual Assistant

See more: what services can a virtual assistant offer, virtual customer assistant, virtual assistant jobs australia part time, services provided for virtual assistant, i want a customer support virtual assistant, free telephone answering services with a virtual assistant, dependable virtual assistant long term full time marketing agent 2, looking customer service virtual assistant, customer care virtual assistant, customer service virtual assistant, customer support virtual assistant, full time assistant virtual frelancer, offering services marketing assistant, offer services customer service appointment setting, que assistant virtual, assistant virtual assistant marketing assistant virtual data entry, virtual admin part time, personal assistant virtual china, time grammar

Project ID: #13137980

Awarded to:

jennalynferanil

Hello there, how are you? I am very interested in doing this project and can start working on it after being discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.

£2 GBP / hour
(4 Reviews)
2.9

61 freelancers are bidding on average £2/hour for this job

£4 GBP / hour
(28 Reviews)
5.7
£2 GBP / hour
(3 Reviews)
4.5
rodrigorochin

Hello: I have read your project´s description and I am very interested in your position. I am an experienced virtual assistant and I have worked on customer support projects before. I went to school in th More

£2 GBP / hour
(12 Reviews)
4.5
adslegal

A proposal has not yet been provided

£4 GBP / hour
(7 Reviews)
4.6
samjohnyb4u

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical a More

£2 GBP / hour
(4 Reviews)
3.7
craigsboss

Hey Good day. I am a professional Digital Marketer and a Microsoft Certified Programmer. I have read your project and I can help you with all you really need. I am organized, structured and self-motivated . Well, More

£2 GBP / hour
(9 Reviews)
3.6
mehedi276

Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like this. For evidence you can see More

£2 GBP / hour
(14 Reviews)
3.9
rinarish

Dear Sir/Madam, Good day to you! I am quite keen on this project that you have raised so I’m hoping (fingers tightly crossed) that I’ll be given the opportunity to help/assist/work on this with your kindself. More

£4 GBP / hour
(5 Reviews)
3.4
charudang11

A proposal has not yet been provided

£3 GBP / hour
(8 Reviews)
4.1
algie123

3 years of experience providing email support to customers around the globe. Capable of handling customers concern such as returns, faulty items, arrived damaged orders, Delays, not as described orders and many more. More

£4 GBP / hour
(12 Reviews)
3.0
moniapostolov

Hi there. I can translate, type, write articles, rewrite, copy, everything that you need with the knowledge of German, English and Macedonian language.

£2 GBP / hour
(1 Review)
2.7
khrystynabasali

Hi, I am new to this website but I work as a freelancer on another site and have experience in similar projects. Hope it will not be problem for you that I am new and I will get the chance. Hope to hear from you More

£2 GBP / hour
(6 Reviews)
2.8
£2 GBP / hour
(5 Reviews)
2.9
breme71

Hello, We are a multilingual outsourcing company: www.primocontatto.eu We can offer a dedicated full time fluently English speaker at 4 GBP/hour or a shared full time fluently English speaker at 2 GBP/hour. More

£2 GBP / hour
(1 Review)
2.1
manaindia

Hi, I have experience in phone, livechat and email based support. I have good communication and organizing skills. I am available between 8 am to 5.30 pm GMT. Let me know if you would like to interview me before More

£2 GBP / hour
(3 Reviews)
1.6
Jeremiah1992

Hello, My name is Jeremiah Rodriguez and I am available for this job. Please contact me right now as I am available to do this work for you. Thanks, Jeremiah.

£2 GBP / hour
(3 Reviews)
1.3
mshimul001

Hi, Hope you are all well. Dear, I’ve read through your project description very carefully and attentively. I am very much interested in your project with all of your requirements. I have the skills you’re looking fo More

£2 GBP / hour
(1 Review)
0.6
utsavarathi

I have previously handled the Same type of task for one of my clients who had ebay account. I was required to solve the customers queries and to answer their doubts daily. If you wish I can show you some samples. I h More

£3 GBP / hour
(1 Review)
0.4
evalmoses

A proposal has not yet been provided

£2 GBP / hour
(0 Reviews)
0.0
EngrTayyabb

Dear Sir, We are an IT Company and also providing Customer Support to many clients, so we know very well how to deal with support and will be available on your hours. Kindly contact us for more discussion? kind More

£2 GBP / hour
(0 Reviews)
0.0