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Help with customer support & contacting old customers

$10-30 AUD

Completed
Posted about 7 years ago

$10-30 AUD

Paid on delivery
I have recently gone from having an online store on Etsy to now having my own online store ([login to view URL]). I have many 1,620 different conversations with old customers that I would like someone to reply to each message or conversation with a small (given to you) statement. It should not take too long at all but it is just time consuming.
Project ID: 12800832

About the project

29 proposals
Remote project
Active 7 yrs ago

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Hello Sir, I have 5+ member team i am done this type job last time with good result so plz give me one chance so i am done this job with good [login to view URL] Regards
$25 AUD in 1 day
4.8 (26 reviews)
4.2
4.2
29 freelancers are bidding on average $28 AUD for this job
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Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM
$35 AUD in 1 day
4.9 (20 reviews)
7.6
7.6
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Hi, I am ready for your customer support Project. Already I have completed over 100 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure I can do your task. My freelancer profile: https://www.freelancer.com/u/amirn2011.html Your work will be in safe hand, as once I take the responsibility, it will be completed within the given time period. Waiting for your response. Thanking You. Regards Amir
$30 AUD in 1 day
4.9 (62 reviews)
5.2
5.2
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Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of experience of 5 years. b) I work very hard (16+ hours a day and 7 days a week) and also very fast so... it will be done very soon than most of the other providers c) And most important part is my policy: "I will give you (to my client) life time support (as long as you keep relation with me). And fix any bugs/problem without any cost. So, don't ever worry about me” Please sir, leave a reply ASAP, as I am waiting for your kind reply
$34 AUD in 0 day
5.0 (5 reviews)
5.2
5.2
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Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like this. For evidence you can see my profile. I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. -- Kinds Regards, Mehedi Hasan. 16th January (94)
$30 AUD in 4 days
4.9 (11 reviews)
3.8
3.8
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Dear Project Employer, based on the project description/summary, I believe my experience, skills and knowledge are a good match to complete your job tasks. I'm a serious and hard-working person with experience as a virtual assistant. I am familiar with Microsoft Office package, data input, customer support, translation, social media and so on. I work fast and only do quality work. Regarding availability, I am available as long as it takes to get the job done. My price is negotiable and I'm sure we can come to an understanding. Thank you and I look forward to hearing from you!
$25 AUD in 1 day
5.0 (13 reviews)
3.5
3.5
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Dear Sir/Ma'am: I am individual VA from the Philippines. I have been virtually since 2006 until now. I suddenly stop using this site as I was given a break to work at a large company selling different products based in the U.K. I was hired as a customer support providing support through email for 3 years. We have an account on ebay, amazon, cdiscount and fruugo that most of our customers came from aside of our own website. I already have the idea on how I can help you with the project but i still hope that we can discuss this over chat for more clarification. I look forward to hear from you. Best regards, Algie
$30 AUD in 1 day
4.9 (12 reviews)
3.1
3.1
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Hello! I would love to help you with this. I also love seeing people successful on Etsy as they grow their personal business, which is what I am trying to do as well (just with support and writing). Please message me so we can talk about the details and pricing!
$20 AUD in 1 day
4.4 (1 review)
3.5
3.5
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HI, FRIEND IF u r looking for a RELIABLE & HONEST HARD WORKER for customer support then it will be me,24/7 available for you. You can highly relay on me & your satisfaction is GUARANTEED by me. just reward me to prove my word by my work. knock me if u interested. Waiting for you . Thanks
$25 AUD in 2 days
5.0 (15 reviews)
2.8
2.8
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Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. CV will be presented upon request. Looking forward to having a chat with you!
$40 AUD in 1 day
5.0 (2 reviews)
2.8
2.8
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• I have over 6 years of experience in customer support. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Also worked on manual testing of new versions of software creating test cases. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided data entry support in most of the projects and delivered good quality work.
$20 AUD in 1 day
5.0 (1 review)
2.4
2.4
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Hi, I'm Ricky, a computer systems engineer but also highly experienced in managing a business in all aspects. I managed several successful multilingual online stores and some of my primary duties have been data entry in form of listing new products on various eCommerce platforms, sales marketing, phone and email customer service and live chat. I'm familiar with all office related duties, know Microsoft Office, experienced with internet marketing, affiliate marketing, ZenDesk and Kayako, WordPress, Social Media and I have a basic understanding of HTML. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, flexible and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home and understand the importance of reliability, I have a reliable internet connection, and Skype. I'm available to start immediately to any hours proposed. I can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.
$30 AUD in 1 day
5.0 (1 review)
2.5
2.5
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I have been working in the customer service industry for over ten years and have worked with many companies to handle their phone, chat and email support. Other than that I have worked with orders processing, orders fulfillment, data entry, drop-shipping and handling complex situations. Please get back to me so we should discuss details. Best Kyle
$35 AUD in 1 day
5.0 (3 reviews)
2.0
2.0
User Avatar
Hello, I have read your job description and I think you can rely on me. I have vast experience in product listing, web scraping, marketing and other data entry jobs. I am MS word and excel expert with typing speed of 50wpm. I think with your proper guideline I can provide you a nice result. Sincerely, Farhana
$30 AUD in 1 day
4.0 (1 review)
1.6
1.6
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I'd happily be able to work for you at a good price for a good review! Work completed Professionally with no errors and in time! I am a hardworking person and dedicated towards delivery a quality fo work and to ensure you are 100% SATISFIED, with the end result!. Please do give me a shot. Regards, Salwa Ahmed.
$25 AUD in 3 days
5.0 (1 review)
0.4
0.4
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Hello, I'm a native speaker. Worked at Federal Express as a customer service representative and {manifest} data entry agent. Looking forward to an audience with you. best regards, Neville
$25 AUD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hello, I am able to do the work on your project ensuring accuracy and meeting all your requirements and deadline. Send me the project details to complete the project soon. For a big project; I have a team of several staffs who are 100% dedicated. So, within a short time, I am able to do the work with responsibility and the quality of my work is the reflection of my sincerity. Thanks, Iftekher.
$10 AUD in 0 day
0.0 (0 reviews)
0.0
0.0
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Hi, I have experience with Customer support and would happily send your message to all your customers. I could complete the task in 2 days. Kind regards Kinga Buda
$55 AUD in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, Between 2007 and 2012 I was working for a small USA software company as member of a virtual team - my tasks were ranging from coding, testing and documenting software to customer support. Since 2013 I've been doing virtual assistance and software testing. I'm familiar with various online software tools like Office 365, SharePoint, Google Drive, Windows and Linux hosting, WordPress, Moodle, Bugzilla, TeamWorkPM, KanBanTool, Trello, social media. My desktop system is running Windows 10. Looking forward to learning more about the job requirements, Ella Stern
$30 AUD in 2 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am a customer service expert, with an experience of more than five years, worked for multi national companies, do have a look at my portfolio, contact me for further details.
$25 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am interested in your project. I am currently working as a sale agent and have experience with this. It can be done in less than two days. Thank you!
$10 AUD in 2 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SWEDEN
Grays Point, Sweden
5.0
9
Payment method verified
Member since Sep 3, 2015

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