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Customer survey calls

$8-15 USD / hour

Closed
Posted over 10 years ago

$8-15 USD / hour

We need to call customers that have stayed in our accommodation and ask them a few simple questions to assess our customer satisfaction levels. We also need to call customers who inquired but didn't book with us to find out why we lost their business. The task is ongoing and we estimate on an average week it should take around 2 hours although this will vary slightly with the business demands. We would like all calls recorded for staff training purposes.
Project ID: 5116115

About the project

14 proposals
Remote project
Active 10 yrs ago

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14 freelancers are bidding on average $12 USD/hour for this job
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I have many years of experience in making customer calls, I would be willing to do this work for you, Al long as you cover the long distance charges. Or the monthly fee for long distance I would normally have a long distance bill of about 30 to 60 cents in an average month.
$15 USD in 2 days
5.0 (1 review)
1.3
1.3
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Experienced software tester with client interaction expertise. Customer satisfaction and business improvement has been focus area. Equipped to ensure task completion. Kindly let me know if the call recording app would be provided by you or would it be phone record? If so, would I be eligible for bill reimbursement outside the bid?
$12 USD in 2 days
5.0 (1 review)
0.6
0.6
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Hi, I have got a good communication skill and a pleasant voice to work on your assignment as I have worked in a BPO. Lets work together and make this happen. Thanks, Anupam
$12 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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I have worked in a BPO industry and handle customer service account. i can surely get the job done and help you improve your business with my skills and experience.
$12 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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I have One year Customer Service Representative experience. I love to talk with people and I have friendly approach with the people.
$8 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Greetings, I have over fifteen years of hotel management experience with one of the top hotel management companies in the world in various destinations and would be delighted to make some inquires to your guests as to their satisfaction with their stay and/or inquire with potential clients on why they chose not to book. If you are interested in the support and insight I can provide, please let me know as it would be my pleasure to work on your behalf. Sincerely, Chad Brunton
$12 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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Hello, I’m an experienced PM professional from USA. I have Customer Insights/Customer Experience skill. Experienced Developing questionnaires, researching and Surveying Customer Service, Contact Center, Operations, Quality, Testing, within high-tech and Airlines industries in USA, Canada and Asia. Experience writing Resume/CV, Cover Letter, report, memo and Research/Survey report. I’m new to this site, but I have lots of experience, & like to do this Freelance Consulting work in a side, as a part time basis. My background: I’m an US Citizen, from Atlanta, GA, USA. Currently in Asia for special projects. Education and Professional Experience from the United States. Engineering (Snow, Utah/USA), Business Administration/Management (Weber, Utah/USA), and Project Management (Georgia Tech, GA/USA). Feel free to ask questions. I can start immediately and will be able to spend time as need basis. If necessary we can talk over the Skype. Thanks Regards, Shawn
$9 USD in 4 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am experienced Customer Service representative, taking care of customers for large multinational companies as Dell, Stream Global Services and TXU Energy. Since 2006. I am bilingual English - Spanish. Handling customer inquires, resolving problems and providing the best customer experience. Regards, Joaquin.
$11 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have excellent communication skills and have passed the English level 1 exam on Freelancer. Ready to work for the time mentioned and more, if such requirement arises. Do let me know if my Bid is accepted. Thanks! Rasika
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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HI! We have 10 agents ready to pitch in and we have good outbound and inbound process experience. We are interested in for the same.
$12 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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Hi I have 6 years of IT professional experience in Manual, Automation and Database testing. Involving in set up QA test environment like review of Requirements, Reporting, Analyzing, Tracking and verifying bugs and analyzing test results. its very much easy job for me..give me this opportunity and i will do it very much honesty. regards spm
$12 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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New to Freelancer | Business Management Professional | Twenty Years Experience | Superb Telephone Presence and Script Skills | Looking forward to a mutually rewarding business relationship. Thanks and Regards
$15 USD in 2 days
0.0 (0 reviews)
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About the client

Flag of UNITED KINGDOM
Southampton, United Kingdom
5.0
2
Payment method verified
Member since Nov 11, 2013

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