WebSite is site that is like booking or airbnb for services.
There is 2 types of users:
Service providers are every type of business (both personal and companies) that working on scheduler basis (dentist, tennis courts, make up salons, doctors,...).
Service customers are common citizens that need services but they have problems such as:
They are not aware of service providers
They are not sure quality of service providers
Communication problem with service providers