I have worked in both management and administrative capacity for 15 years. I am extremely proficient in all Microsoft office programs and am also very familiar with the internet and its applications. I have skills in appointment setting, taking and making calls, managing emails on behalf of my employer. I have worked with many clients across the United States and abroad. I work with diplomacy and tact. I prioritize effective communication to make sure I understand your objectives and your ideal outcome. I look forward to working with you!