Hi –
I am pleased to write you with regard to my candidacy for the position. For several years I have been involved in BPO related activities, I have worked on different projects and have a keen eye for detail, and excellent fact-checking skills. I believe that accuracy is as important to communications as good wording, correct grammar or developing one’s voice. You will find me to be enthusiastic and extremely driven to achieve positive outcomes.
We are group of people and we believe that we can assist your company by offering an inbound & outbound 24/7 customer support arranging for all services. My team can also do all the clerical/back office work tagged along with invoicing, emailing, payment chase and confirm bookings, appointment setting, Telemarketing sales. If required, we can always do an after sales service which is very effective in client retention.
Following are some of our competencies:
• Call center services to a UK based furniture Retail Company for the last 4+ years.
• Live chat, inbound calls and admin support to an Irish home furnishing company.
• Mortgage and other product lead Generation as well as Appoitment Setting
• Customer support, delivery arrangement, complaints management, inventory tracking and other related tasks via CRM solution.
• Coordination between retailer and customers to cater for all customer functions.
• Analytical financial reports and back office tasks for a US based Real Estate Company.
Thanks,
Syed Faraz
+1 (201) 793 8777