Data Entry/P.A.
$8-15 USD / hour
• Respond to and effectively resolve daily e-mails and telephone calls from Customers
• Convey the right message the first time while projecting an enthusiastic attitude
• Possess the capability, empathy and verbal communication skills to deal with difficult customers
• Properly document the account with necessary details and follow up information
• Work collaboratively with others on the Customer Service team, as well as internal departments to provide resolution and escalate when necessary
• Maintain familiarity with client parameters
• Calls are monitored to ensure service level agreement and continuous improvement
• Respond to all business communications within 24-48 hours
• Required to meet or exceed productivity, quality, and call standards set forth by the department
• Update and bill various types of loan orders within defined timeframes
• Correct all errors found in quality control checks within 24 to 48 hours
• Complete the natural progression of learning all loan types
Project ID: #6918491
About the project
17 freelancers are bidding on average $10/hour for this job
I can complete this on time with good quality. I am doing this by full time. you can PM me on my account
This project is a great fit for me as I have done similar job. I would really love to do this job. I have worked as a VA. My usual role was to manage Fb, LinkedIn profile, Twitter pages, create content, handle chat More
I have an experince as a vritual assistant and I made calls to our clients. I also replied to emails and made sure that I answered them within the day. I can say that I am a best candidate of this job because I know ho More
Hi, I'm good with data entry. 3+ years of experience in this field. Please have a look at my profile for more information. Respond back to discuss more on this. Thank you
Hi, thanks for inviting me to bid on this project. Actually, I'm looking for a part-time job, and I believe I can contribute well by performing data entry. Please send me a message, thanks again.
I have past experience of managing service desk and understand criticality of the first contact and FCRs. Given an opportunity would ensure we are always adhering to the SLAs.
I have worked as a Virtual PA for over 10 years now. I was eventually offered a physical position to a director of a company. You will find that I function very well on my own making it easy for you to assign tasks More
TRIY 6 TECHNOLOGIES is operated in India located in the Perambalur District. We understand your business concerns, our company CEO and head I. T. are Mauritians, we are engage in telephone and Internet contact, infor More
Hi, Hi, I hope you are doing well. We are a small company that provides small to mid-sized business with affordable online solutions including website design and Development, Search Engine Optimization (SEO), More
Good Day Sir / Ma'am : I am a capable writer, also a fast learner, resourceful and very hardworking and patient especially when it comes to work. I would like to be part of this project and I am looking forwar More
working every days for completion of the said bid to deliver timely, if i have awarded the said bid then working regularly on this type of bids