1...Customer support services: 24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.
2....Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
3.....Telemarketing services: Interacting with potential customers and creating interest for the customer's services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.
4.....IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
5....Insurance processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.
6.....Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.
7....Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.
8....Bookkeeping and accounting services: Maintenance of the customer's general ledger, accounts receivables, accounts payables, financial statements, bank reconciliations and assets / equipment ledgers.
9.....Form processing services: Online form processing, payroll processing, medical billing, insurance claim forms processing and medical forms processing.
10.....Online research: Internet search, product research, market research, surveys, analysis, web research and mailing list research.
Ready to start your work as per your requirement, We are providing outsourcing for many US and Canada based company for Technical support and Costumer Support. We have more then 3 year 24/7 service experience in Technical Support (Microsoft software, Hardware issues and Desktop Issues) .
We have done more then 200 projects in PHP with MySQL ,Wordpress,and Magento We have more than 8 year experience,
Regards Thanks
Sarbjeet Singh
Your Tech Care Pvt. Ltd.
I have worked for leading Cable,Internet and Telephony Services provider Comcast(outsourced processes) for past 3 years. Currently i am looking to work from my home and would like to work for your project. Please contact me and lets make this.
Thanking you
Sugato Mozumder
Dear Hiring Manager,
I am interested to apply for the position as the customer service administrator, referencing to the job post in oDesk. The position is an ideal prospect in view of my extensive customer service experience. l have worked in BPO as a customer service for 7 years. Before that I also worked as the same mentioned position in nomorerack for 2 years. With my bread background of experience, I am confident that I am a competent candidate for the position. I now desire a fresh challenge with the possibility of progression to enable me to build upon my skills. I consistently appear among the top 5 representatives out of 30 for quality of service rendered.
In addition to my working experience, I have an excellent communicating skill with good inter-relationship skill. I am also a punctual, diligent and patient individual with ability to type 50 words per minute. I am also can do good job in multitasking under pressure. I am also among those selected to help train new staff. I believe I am a suitable candidate for the post because of my experience, superior customer service skills and ability to routinely exceed targets.
Except from my work experience, I am dedicated to customer Service since I believe that customers are not always right and they will never be but they are the lifeline of every business so they should be taken care of properly. I'm also working from home for two years now which makes me well-equipped to fit for this job
100% quality service with work on time.
100% quality service with work on time.
100% quality service with work on time.
100% quality service with work on time.
100% quality service with work on time.
100% quality service with work on time.
100% quality service with work on time.
We are SkillSource, a CA based outsourcing service provider with extensive experience in cold calling, lead generation, virtual assistant and data services. We work with small and medium enterprises and help them optimize their operations. Our blend of onshore-offshore delivery ensures that we provide 24*7 support to our customers and help them save significant costs. Since 2001, SkillSource has worked with more than 3000 small and medium businesses across the globe. Our seasoned executives come with years of relevant experience and help in ensuring quality work. We let you interview and select the person you want to work from our available staff. This person is dedicated to your process only. So while you get the flexibility of working with an independent resource, SkillSource provides you accountability as a corporate entity. Please let us know if you want references about our work.
Hi,
I am Geetika from Rockford Solutions. I would like to initiate the business with you and would like more clarity on the requirements.
On our given bid, we can provide you team 3 members and a lead for your BPO for one specific type of BPO that you've mentioned. Our Bid is placed for the monthly rate.
Please contact us if you would like to initiate business with us.
Regards,
Geetika R.
Rockford Solutions Pvt. Ltd.
I'm Eizel Brazas currently employed on a BPO company for almost 4 years. I worked as a Healthcare representative during night time, and i'm trying to find an extra job on my free time. And I feel that online job is the perfect job for me. I can do 60 wpm, with less supervision and since i worked on a call center i am trained when it comes to multi-tasking.
I have done both inbound/outbound for 7 years. All of it was call center work. I have also done sales but I am looking for only inbound chat and email customer support.I also have 3 years of team leader experience. What makes me a good candidate is my fluency in English. Is this a work from home job?
My team has worked on technical support and customer care for 3 years. And we have the expertise in dealing with customers with different issues and tackling them with great satisfaction rate. We welcome your proposal and ready to give our 100% to meet your target with great customer satisfaction. I am positive to hear from you soon.
Thank you.
