BSBRKG502B & CHCADMIN604B - Assessment Activity 2 - Develop a Policy and Procedure Handbook
For this assessment your will need to develop a policy and procedure handbook for your business. The following elements should be followed when creating the handbook:
1.) Front cover, with business name and logo.
2.) Contents page for your different policies. Each policy should be on a separate page.
3.) Policy and Procedure Manual for Dry Needling - this was completed within the Myotherapy course units - HLTHIR505C & HLTIN403C. Please include those policies within this handbook.
4.) Privacy and Confidentiality of client information polices and procedures of how you will abide by privacy laws.
5.) A conflict and complaints resolution policy.
6.) Opening / Closing /End of day policies and procedures (locking up, money tallying, lights, powerpoints, computers turned off etc). Be sure to review the Business Environmental Sustainability document from Assessment Activity 1 to help with this.
7.) Staff requirement policies (minimum qualifications, insurance requirements, professional membership requirements, attendance, staff meetings and uniform).
8.) Any other Policies and Procedures you deem necessary
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