Helpdesk is an essential service that offers support to customers or clients with technological or IT problems. It helps to troubleshoot technical issues or answer queries that customers may have regarding their products and services. A Helpdesk Assistant is a specialized customer service agent who assists customers in resolving issues related to IT systems, products, and services, either online or via telephone. Trained to interact with customers in a professional and helpful manner, they use their technical and communication skills to answer questions, diagnose systems and computer problems, apply software updates and patches, configure systems, and provide instructional advice.

Here's some projects that our expert Helpdesk Assistant made real:

  • Offering technical assistance for improving customer workflow
  • Assisting clients with troubleshooting software and hardware issues
  • Reinstalling, configuring, and updating device drivers
  • Setting up processes for customer inquiries and queries
  • Providing support for computer system operating systems
  • Creating email accounts for clients and helping them with their email accounts
  • Offering customer service assistance for customer inquiries and queries.

At Freelancer.com you can find highly skilled Helpdesk Assistants dedicated to delivering exceptional customer service with the latest technologies. Whether it be remotely or through face-to-face encounters, employers can be assured of quality results when they hire a Helpdesk Assistant through Freelancer.com. So if you are looking for professional help to answer questions, offer customer support and assist with any technical issue; consider posting your project on Freelancer.com today!

From 15,416 reviews, clients rate our Helpdesk Assistants 4.9 out of 5 stars.
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    2 jobs found, pricing in CAD

    Merhabalar, Bahis sitelerinde görev almak üzere Canlı Destek veya Müşteri Hizmetleri pozisyonlarında değerlendirilmek üzere ek iş aramaktayım. Uzun suredir sanal bahis sitelerinden oyunlae oynamaktayim ve ayrica iki yil calisma tecrubesine sahibim. Site icerisinde gerekli gorulen tum shiftlerde calisabilme imkanina sahibim zaman sorunum yok. Musterilerin devamliligi ve memnuniyetini yukseltmek icin gerekli fikir ve beceriye sahibim uygun pozisyonda calismaya hazirim tekliflerinizi cekieden gonderebilirsiniz.

    $21 / hr (Avg Bid)
    $21 / hr Avg Bid
    2 bids
    Help desk x gestionale 7 days left
    VERIFIED

    Sono un ingegnere elettronico che dal 1992 sviluppa software in vari campi, tra cui quello di gestione aziendale. Dal mio sito potete avere una panoramica del lavoro svolto. Il prodotto di più larga diffusione si chiama Market () ed è un gestionale (in varie versioni) per la compravendita dell’usato, installato in 580 negozi, di cui circa la metà ancora attivi (in Italia è uno dei primi 3 software di riferimento nel settore). Fino a oggi ho potuto gestire l’assistenza ai clienti da remoto, grazie alla collaborazione di un ragazzo (con sua partita IVA), che però a giugno lascerà l’incarico. Sto dunque cercando un’alternativa eventualmente abbinata a un coinvolgimento anche nell'aggiornamento e nella commercializzazione...

    $12 / hr (Avg Bid)
    $12 / hr Avg Bid
    8 bids

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